Training Coordinator is responsible for helping employees learn and use available technology to support our clients. We are seeking someone who is confident, able to work independently, has the ability to learn software and is a proactive team player who loves a challenge.

Responsibilities:

• Review existing training programs and suggest enhancements and modifications to improve engagement, learning, and the ever-changing needs of the Firm
• Conducts or facilitates required and recommended training sessions
• Create learning materials for classroom, virtual, and e-Learning delivery
• Deliver training programs including development, promotion, delivery, and implementation for New Hire and other IT Training programs offered at the Firm
• Class management responsibility includes motivating participants, maintaining control of the class environment, and directing participants’ learning to meet program objectives
• Serve on project teams for rollouts of new technology and upgrades, including evaluating, testing, and marketing
• Contribute to developing instructional and participant materials, including objectives, training documentation, visual aids, testing, training instruments, and course handouts. Provide feedback regarding effectiveness and ease of use.
• Provide end-user support services as appropriate for software-related questions
• Prepare activity and progress reports regarding training and project activities
• Travel to Satellite offices which includes Tallahassee, Miami, Charlotte, Dallas, Philadelphia and Chicago

Qualifications

• At least 3 years of training experience
• Law firm experience
• Excellent verbal and written communication skills with graphic design ability
• Thorough understanding of training processes
• Ability to moderate groups of virtual and in-person training
• Extremely organized and detail-oriented
• Exceptional interpersonal and communication skills (oral and written) and professional demeanor
• Candidate must be a self-starter who can work independently in setting agendas, schedules, and deadlines
• The position also requires working under pressure to meet strict deadlines and effectively prioritizing multiple tasks
• Must be able to work in the office. This is not a remote position.

Applications

• Word, Excel, PowerPoint
• Outlook
• iManage DMS
• Relativity
• Nuance