TPWD MISSION

To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with “See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state ‘unknown’ for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions

• More information on military occupational specialty codes can be found below:

https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf

VETERAN’S PREFERENCE: If you choose to claim veteran’s employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran’s Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/

BENEFITS:

Texas Parks and Wildlife offers a variety of benefits for employees such as Annual Leave, Sick Leave, Paid Holiday time, Group Insurance, Retirement, and Training and Staff Development Opportunities. Other benefits include longevity pay, merit salary increases, deferred compensation, flexible benefits plans, a 401K retirement plan, direct deposit for paychecks, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. Click HERE to view our Benefits page.

FOR NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period.

TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

HIRING CONTACT: Laura Wubbolding, (830) 644-2252

PHYSICAL WORK ADDRESS: TPWD - Lyndon B. Johnson State Park & Historic Site, 199 Park Road 52, Stonewall, TX 78671

GENERAL DESCRIPTION

Under the direction supervision of the Park Store Manager, this position is responsible for entry-level customer service work including providing support for the Park Visitor Center Complex, Park Store, Park Office, and Aquatic Complex. Responsible for providing customer service and information to the public in person, on the telephone, and in writing; revenue collection; permit sales; automated registration system, accounting for daily revenue and ancillary product sales; preparation of reports, and processing of correspondence; and general cleaning of the Headquarters. Operates credit card machine, registration computer system, and general office equipment. Performs routine clerical work; maintains files; assists with inventory control; merchandising and sales in park store. Assists with interpretive park programs, volunteer program, and park special events. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division, and Branch rules, regulations and procedures.

MINIMUM QUALIFICATIONS:

Education:

Graduation from High School or GED.

Experience:

Three years experience in general clerical, cash handling and customer service.

Licensure:

If driving is required, applicant must possess a valid State driver’s license.

PREFERRED QUALIFICATIONS:

Experience:

One year experience in retail sales and merchandising operations;

One year of clerical experience in clerical work such as accounting, typing, filing, record keeping, data entry;

One year of experience in use of automation equipment or word processing and spreadsheet equipment and software.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of general office procedures;

Knowledge of administrative and clerical procedures;

Knowledge of basic mathematics;

Skill in using MS Word, Excel and Outlook;

Skill in effective verbal and written communication;

Skill in using standard office equipment;

Skill in providing quality customer service in a courteous and professional manner;

Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts;

Skill in using standard office equipment;

Ability to accurately handle cash and account for revenue collected;

Ability to work independently with little or no supervision;

Ability to work as a member of a team;

Ability to work under stress during peak workload periods;

Ability to use reservations/registration and Internet;

Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities;

Ability to conduct work activities in accordance with TPWD safety program.

WORKING CONDITIONS:

Required to work 40 hours per week, includes various schedules, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturday and Sunday and holidays;

Required to adjust to changing work schedules;

May be required to operate a State vehicle;

Required to travel 5% with possible overnight stays;

Must conform to TPWD dress and grooming standards, work rules and safety procedures;

Non-smoking environment in State buildings and vehicles.

TPWD IS AN EQUAL OPPORTUNITY EMPLOYER