Job description
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.
Systems and Reporting Analyst
ACCOUNTABILITY STATEMENT Responsible for the administration, configuration, and implementation of the 3rd Party Risk Management department systems, software, and reporting needs to enhance and support the 3rd Party Risk Management process. A general understanding of system’s applications and connection to business processes is necessary to better understand operational impact of the application. The incumbent will be responsible for providing specific application technical administration, coordinate vendor support, maintenance and application upgrades for all aspects of systems within the 3rd Party Risk Management Department in the system environments. The incumbent will be expected to provide technical support to other members of the 3rd Party Risk Management team and VyStar users aligned with VyStar Excellence. The position is an important role in ensuring system and data confidentiality, integrity and availability for 3rd Party Risk Management Systems. The Systems & Reporting Analyst reports directly to the VP, 3rd Party Risk Management and is responsible for carrying out daily activities to proactively support the 3rd Party Risk Management Program.
ESSENTIAL JOB FUNCTIONS:
- Creates, maintains, and communicates training materials for system users to support the execution of their responsibilities and day to day operations within the 3rd Party Risk Management Program.
- Supports the VP, 3rd Party Risk Management with access request management to systems.
- Provides support and training to all systems users.
- Administers and configures systems for optimum use by the system users in alignment and compliance with the 3rd Party Risk Management Program, with emphasis on data security and access management.
- Supports the VP, 3rd Party Risk Management with the development and implementation of various reports for the 3rd Party Risk Management Program, following data integrity and quality control practices for accuracy.
- Collaborates with the 3rd Party Risk Management team and users to create and implement efficient solutions and enhancements to 3rd Party Risk Management systems, within established change management and approval processes.
- Liaise with ERM Management and Legal teams to create and implement opportunities for integrations and improved data sharing within systems.
- Manages the Change Management process for systems within the 3rd Party Risk Management department.
- Must be familiar with change control principles and have previous experience with these techniques.
- Establishing, documenting and maintaining enterprise and vendor configuration standards and desktop procedures with comprehensive system documentation and security practices in mind.
- Facilitates and executes the necessary application system upgrades in collaboration with 3rd Party Risk Management Managers. Works closely necessary teams to share information for problem solving and error resolution. Aid in the analysis of system issues and take the necessary corrective action within established guidelines.
- Gather concerns and issues from users and report to management on all issues related to the 3rd Party Risk Management systems.
- Consistently follow and apply formally documented operational practices (e.g., policies, procedures, etc.) to safeguard confidential information and to support the highest level of ethical standards.
- Ensure various timelines and reporting requirements are consistently met.
- Performs other duties as assigned.
VyStar Excellence Behaviors: Demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of the job.
- Focus - Focus your full attention by carefully listening to and observing your client or member.
- Connect - Consistently be friendly and approachable. Demonstrate you care.
- Understand - Listen empathetically and ask questions. (70%/30%)
- Counsel - Recommend solutions based on your client’s or member’s needs and objectives.
- Advance - Ensure that member's expectations are exceeded. Verify necessary follow-up action.
Job Knowledge, Skills & Abilities: Candidate must possess knowledge and understanding of the change control/management methodology and project management fundamentals. Familiarity with standard system workflows and testing concepts of 3rd Party Risk Management Systems is required. Familiarity with different platforms, systems, protocols and commonly-used concepts, practices and procedures within the 3rd Party Risk Management field is preferred.
Education & Experience: Either a Bachelor’s Degree in business or a related field OR 4 years' relevant experience is required. Associates Degree with related work experience may substitute for 4-year degree requirement. 3 years of experience in a 3rd Party Risk Management role is preferred or related position for management of 3rd Party Risk Management applications or related industry. Obtain necessary continuing education hours to retain professional certification(s) as applicable and continuously build individual knowledge.
Behavioral/Leadership Skills: Strong written and verbal communication skills to effectively communicate concepts to a wide array of audiences (e.g., all layers of the organization, members, 3rd parties, auditors/examiners, etc.). Exhibit sound professional judgment, problem-solving and negotiation skills. Initiative, attention to detail and ability to multi-task to meet established deadlines. Demonstrate professional composure, objectivity and fairness when dealing with conflicts and sensitive matters. Exhibit a high level of ethical integrity, with the ability to maintain confidential and sensitive information appropriately. Exhibit a strong sense of teamwork and ability to collaborate with team members to achieve high quality and productivity levels. Strong analytical and problem-solving skills are required. Candidate must have strong organizational and time management skills to manage technical incidents and problems as well as other work that is assigned. Candidate must be able to work independently and be self-directed.
DISCLAIMER AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.