Job description

System Analyst I
Position Goal:
Provide support for servers, storage, data centers, cloud services, directory services, networks, other technology, and associated information services, to support teaching and learning. The emphasis of this position is systems management, although duties may include network support, programming, and database management.

Responsibility:
Performs duties with frequent supervision. Work involves the application of core technical competencies and an understanding of agency policies and procedures. Work is monitored frequently for accuracy and adherence to stated project objectives.

Essential Functions:
1. Assist with installation, management, and support of servers, networks, collaboration systems, network management, and information services including virtual infrastructure and storage systems; directory, mail, file, and web servers; VoIP; cloud services such as LMS and VLE; and student information systems.
2. Assist with the installation, maintenance, and support of computer imaging, software deployment, mobile device, and other management solutions.
3. Perform backups and restorations of data, and assist with installation, maintenance, and support for backup systems, data center redundancy, and disaster recovery systems.
4. Assist with installation, maintenance, and support of directory service solutions, including single sign-on.
5. Assist with research, planning, evaluation, recommendation, design, and implementation of solutions that align with the vision of the department and mission of the agency, including servers, networks, collaboration and information services; virtual infrastructure, and storage systems; directory, mail, file, and web servers; VoIP; cloud services such as LMS and VLE; and student information systems; disaster recovery systems; and planning for network and data center continuity.
6. Assist with support of networks and network technologies.
7. Assist with consultations with service area clients.
8. Assist with gathering and interpreting stakeholder input to determine project priorities.
9. Assist with maintaining, implementing, and monitoring regional services to ensure availability, integrity, and protect against intrusion
10. Install, maintain and support end-user hardware and software, including: computers, mobile devices, peripherals.
11. Assist staff in effective use of software, hardware and information services.
12. Maintain inventory of hardware, peripherals, and software licenses.
13. Assist with programming and database maintenance.
14. Provide impeccable customer service.
15. Use professional communication and conduct.
16. Participate collaboratively as an effective team member within and between departments and other organizations.
17. Establish and maintain high trust regional relationships.
18. Comply with local district and ESD rules, policies and procedures.
19. Participate in professional growth activities.
20. Perform physical requirements unaided or with assistance of some reasonable accommodation.
21. Other duties as assigned.

Minimum Prerequisites:
1. A+ and Network + Certification.
2. High School diploma or equivalent.
3. Valid Oregon Driver's License.
4. Professional communication & conduct and maintenance of high trust relationships.
5. Experience installing and maintaining computers, servers, and data systems.

The equivalent combination of experience, training, certification, education or degree that provides the required knowledge, skills and abilities may be used as an alternative to prerequisites.

SOESD Benefits (For .50 FTE and Over):

• Southern Oregon ESD contributes up to 2003.00 per month (family coverage)for health, dental and vision insurance premiums for qualified employees.
• Employer-paid PERS (Public Employee Retirement System), including additional 6% individual investment account with PERS.
• 9 paid holidays
• A generous sick, vacation and discretionary (personal) leave packet is also provided to qualified employees.

Health Insurance:

• OEBB MODA
• Includes medical, dental, vision & prescription insurance
• Monthly premium deducted pre-tax

Options:

• Health Savings Accounts
• Flexible Spending Accounts – medical, day-care expenses
• Optional Coverage for Additional Life, AD&D, Short Term Disability Insurance through Aflac or American Fidelity
• 403(b) through Carruth Compliance Consulting
• Mercy Flights Membership

Job Type: Full-time

Pay: $21.33 - $25.54 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
OAR 333-019-1030 Proof of COVID full vaccination status or approved OHA exception is required for this position.

Ability to commute/relocate:

• Medford, OR 97501: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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