Job description
Responsibilities:
Answers all console calls promptly and courteously. Always projects an optimal image of the hospital, handling callers in a professional, courteous and helpful manner. Responds immediately to all notifications of emergency situations and follows current policy and procedure to notify all involved parties, such that: emergency phone answered on the second ring and proper announcement repeated the appropriate number of times. Gains a clear understanding of each callers request and process the call appropriately, sending the call to the correct destination on the first attempt. Demonstrates a thorough awareness and familiarity with information resources in the department by being able to locate the information within specified time frames: within 5 seconds - exceeds, within 15 seconds - meats, in greater than 15 seconds - does not meet. Screens all non patient long distance telephone calls not allowed by the extension's class of service. Follow current department policy and procedure.
Qualifications:
Candidate must have excellent customer service skills, and typing abilities.
RWJBarnabas Health is an
johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.