Job description
Contract Role: Staffing Manager, Convention 2023
The Opportunity
Rodan + Fields is seeking a highly motivated and experienced Staffing Manager to support the successful execution of Convention 2023. The ideal candidate is driven, enthusiastic and resourceful with the skills to work in a fast paced, ever changing environment. This position requires initiative, adaptability and team focus to drive success.
As a part of the Rodan + Fields Event Team, the Staffing Manager will be responsible for ensuring that our Convention’s staffing needs are met. You will work with Human Resources and many different departments within Rodan + Fields to staff and support the 2023 Convention.
The Staffing Manager will report to the Manager, Event Operations and will work cross-functionally with multiple internal teams and vendors. This is a 5 month contract position.
Responsibilities
Staff Schedules
- Plan, organize and implement sustainable staffing strategy for Convention 2023.
- Onsite staff is estimated between 120 – 160 people
- Prepare overall staffing brief and manage deliverables on project plan
- Ongoing management of master staffing grid
- Partner with R+F Human Resources on Convention staff qualifications, approvals, trainings, code of conduct and safety protocol.
- Compile Convention staffing needs and take actions to staff accordingly.
- Work with Convention workstream owners on staffing needs including training schedules and Convention schedules.
- Distribute, collect, cross reference all workstream area briefs.
- Notify and receive approvals from managers, directors, and department heads.
- Notify employees about their roles and responsibilities as support staff for Convention 2023.
- Identify hard to fill roles and take proactive actions.
- Design and plan work shifts schedules.
- Manage staff schedules. Ensure staff schedules follow R+F HR protocol for non-exempt staff.
- Partner with travel agency to assist with Staff travel onsite
- Manage Staff registration process from beginning to end. Partner with Registration team.
- Manage Staffing app, HUBB
- Create and present and submit reports for upper management.
- Manage staff during Convention.
- Create Staffing Communication Plan and Escalation Plan
Staff Trainings
- Assist, not lead, training and updating all Convention support staff on roles and responsibilities for Convention.
- Lead larger staff trainings including (Convention Staff Kick-Off Meeting, Staff Training and Know Before You Go)
Ambassadors
- Collaborate with agency staffing manager on Ambassador roles and resource levels
- Manage Ambassador workstream
- Partner with vendor and internal R+F staff on schedules, R&Rs and meals
Site Visits
- Attend assigned site visits
- Draft objectives for each site visit
- Schedule meetings with key partners
Budget
- Work with Operations Manager on budget updates
The Q ualification
- 5+ years relevant experience
- Team player who’s willing to drive projects start to finish, or jump in mid-workstream, if needed
- Experienced public speaker
- A proven track record to manage multiple projects
- Ability to build strong cross-functional partnerships and move projects forward
- Outstanding written communication skills
- Experience with staffing software
- Bachelor’s degree is required
The Company
Rodan + Fields was founded in 2000 by Stanford-trained dermatologists Dr. Katie Rodan and Dr. Kathy Fields with a passion for giving people the best skin of their lives — and the confidence that comes with it. With effective products, a unique business model and a powerful community of Independent Consultants, Rodan + Fields has disrupted the skincare category to become a leading skincare brand in North America. The company has grown its innovative line of products and expanded into Canada, Australia and Japan. Headquartered in San Francisco, CA, R+F now employs 500+ people, has more than 300,000 enrolled Independent Consultants and over two million Preferred Customers.
At Rodan + Fields, you will be challenged to make an impact, inspired to do more, and rewarded for your contributions. We are transforming skincare, and we welcome your big ideas to fuel our ambitious growth plans! If you are looking for a life-changing career opportunity, we've got your prescription. You’ll become part of a positive, passionate movement that celebrates greatness and encourages employees to be catalysts for change. We provide a creative, vibrant workplace outfitted with all of the technology, tools and training you'll need to learn, grow and thrive! We create life-changing impact in our communities through our non-profit, Prescription for Change®, the heart of Rodan + Fields. By funding empowerment programs for students, we teach them how to use their skills to make life-changing differences in their lives and the lives of others. Join us and share your talents as we develop innovative solutions for your skin and empower entrepreneurs. In addition to working arm-in-arm with industry leaders, employees at Rodan + Fields enjoy rich benefits plans and perks.
Rodan + Fields is an equal opportunity employer that champions diversity, inclusion and equality for all. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. We welcome employees to be their true, authentic selves, without exception and believe individual differences add value to our team. Join our team; we know it will be a life- changing experience!
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