Job description

Additional Qualifications/Requirements : MUST HAVE RETAIL MANAGEMENT EXPERIENCE, ALONG WITH 1-10:30 PM AVAILABILITY.

As a SHIFT SUPERVISOR at the Express Department, you will lead a team of passionate and knowledgeable Customer Experience Associates who strive to exceed customer expectations by focusing on extraordinary customer experiences. You are responsible for understanding sales goals, planning and executing daily/weekly workloads to deliver on department and store sales goals as well as customer engagement. You will create schedules that aligns with customer and business needs and lead a culture of accountability through clear expectations and performance management on critical service and engagement behaviors. You will quickly respond to and deescalate negative customer experiences and ensure that your team understands and is empowered to make things right for the best customers in the world.
Job Qualifications : 1 YEAR RETAIL EXPERIENCE IN RETAIL STORE OPERATIONS WITHIN THE LAST 2 YEARS IS REQUIRED

***Please apply directly on our website***

www.applymyexchange.com

Job Type: Full-time

Pay: $19.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• West Point, NY 10996: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising experience: 1 year (Preferred)

Work Location: One location

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