Job description
Davidson's General Motors Dealership is looking for the next great member of our dynamic team. The GM Service Advisor is responsible for scheduling mechanics/technicians work, ordering parts, ensuring the quality and timely completion of jobs exceeding customer expectations. Candidates must be knowledgeable of under-car repairs, alignments, tires and exhaust systems, as well as possess basic math and pc skills. Basic supervisory / leadership skills are also required to be fully effective in the role.
Hours: Monday - Friday, 7:30 AM - 5:30 PM
Responsibilities:
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Providing Exceptional Customer Experience by enthusiastically greeting the customer.
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Opening work orders.
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Ascertain automotive problems by listening to customer's description of symptoms, clarifying description of problems, conducting inspections, test drives, checking vehicle maintenance records, examining service schedules.
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Verify warranty and service contract coverage by examining records and papers, explaining provisions and exclusions
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Assisting customers with the features and benefits of manufacturers recommended vehicle maintenance schedules
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Generating sales in store and over phone through effective communication with the customer
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Other duties may be assigned as needed
Required Skills:
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Previous Automotive experience, preferred.
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Outgoing, enjoy helping people, and develop relationships easily.
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Detail oriented, process oriented, and proficient with current technology (computers, emails, smartphone and internet)
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Effective communication skills
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A multi-tasker that can provide great customer service.
Must have valid drivers’ license.
Benefits and Growth Opportunities:
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Davidson Auto Group offers great benefits including vacation, medical, dental, vision, 401(k) and more.
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Career Advancement Opportunities within a large organization
- We are an Equal Opportunity Employer
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