Senior Program Manager - Online Products

Full Time
Natick, MA 01760
Posted
Job description

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/hybrid-model.html.

As a Senior Program Manager at MathWorks, you will work on cross-functional teams and programs to deliver software that accelerates our customers' ability to teach with and build their skills with MATLAB and Simulink products. In this role, you will be part of the cross-functional leadership group that will charter projects and programs to achieve strategic objectives. You will partner with the Engineering Managers and define processes and strategies to enable the cross-functional teams to plan, prioritize, and execute those projects efficiently and effectively.

MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.


  • Facilitate planning process to create SMART multi-release plans that aligns with strategic objectives
  • Collaborate with stakeholders to understand their needs and integrate them into team planning
  • Identify dependencies and facilitate communications with dependent/impacted teams to negotiate and establish agreement of responsibilities and plans.
  • Identify issues and risks, define a mitigation plan, and track them to resolution or escalate appropriately
  • Champion our core value of continuous improvement. Facilitate problem-solving to identify root causes of issues and ensure countermeasures address the problem effectively. Lead process improvement activities that eliminate significant sources of waste
  • Design, pilot, and roll out new processes, best practices, standards, and KPI’s as needed to improve team efficiency and effectiveness while avoiding unnecessary duplication of/variation from standard processes
  • Evaluate team agile development practices, identify opportunities for improvement, and execute a visible plan for their achievement
  • Co-author and execute change management and pilot plans. Gather, analyze, and incorporate feedback.
  • Monitor KPIs to identify issues in team quality or delivery rate - raise awareness; define, communicate, and track the plan to address those issues

  • Technical degree in Engineering, Computer Science, Math, or Science
  • Experience in developing commercial software products
  • Experience in collaborating across teams for the delivery of large programs and projects
  • Ability to understand software technology; able to participate and contribute to technical conversations
  • Ability to influence others even when you do not have direct authority over them
  • Experience with Agile, Scrum, and/or Kanban software development methodologies
  • Experience with JIRA and Confluence
  • Experience with MATLAB Products is preferred, but not required
  • Experience with development or delivery of technology for education preferred but not required

  • A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

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