Compensation Range : $26.44/hr

Senior Payroll Representative (Remote)

Staples is business to business. You’re what binds us together.

Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth.

What you’ll be doing:

• Ensure delivery of business results by meeting or exceeding all service level agreements

• Assign Service Now tickets to Customer Service and Garnishments teams

• Execute daily off-cycle close activities

• Execute processes resulting in the successful completion of weekly on-cycle payroll processing

• Review and load file feeds from various business partners to the PeopleSoft system for timely on and off-cycle processing

• Serve as the primary resource for the PosPay and ACH transmission process to the bank

• Manage the stop pay/reissue process using the current online banking system

• Accurately input various reporting and special payment files to include relocation, expatriate, and SERP processing

• Calculate overpayment amounts per the request of business partners in accordance with federal and state laws

• Assist the Accounting Department in reconciling the Netpay and Money Network accounts

• Initiate check print file creation

• Research and resolve escalated payroll related inquiries

• Assist with internal and external audit activities, including: auditing SOX controls, auditing and balancing on-cycle payroll input to ensure accuracy and completeness and conducting quality control audits for all off-cycle payments

• Maintain payroll back-up to ensure compliance with audit requirements

• Assist with support projects as assigned by department management

• Archive payroll data

• Act as backup for Sr. Specialist

• Review new payroll laws and notify payroll management of changes

• Communicate with HR Managers

What you bring to the table:

• Superior ability to interact courteously with customers and ensure communication is clear and direct

• Understanding of basic accounting and payroll process

• Ability to critically review and analyze payroll processes

• Ability to identify and address concerns before they become problems, and to propose solutions to the concerns

• Superior ability to recognize the appropriate style, level of detail, and message for various audiences

• Capable of being entrusted with confidential information

• Ability to manage the transition of information from Payroll Leadership to Payroll Representative

• Ability to motivate and train Payroll Representatives

• Confidence when in adversarial situations

• Strong ability to resolve issues/problems

• Ability to build productive working relationships with internal and external business partners

• Strong oral and written communication skills

• Ability to cooperate with team members and with Payroll Leadership

• Ability to be flexible with position duties and scope of work

Qualifications :

• High school diploma or GED

• 2 to 4 years of related payroll processing work experience

• Ability to work effectively in a fast-paced, high-volume environment

What’s needed- Preferred Qualifications

• Associate’s or Bachelor's Degree

• CPP

We Offer:

• Inclusive culture with associate-led Business Resource Groups

• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

Interested in joining the team? Check out our perks and benefits !