Job description

Personnel Resources is looking to hire a Senior IT Support Tech for a local company in the Eufaula, AL area! The ideal candidates will need to be able to provide end-user and PC support for all departments within the plant. This is a Try-Hire position in the Eufaula, AL area.

Job Duties & Requirements:

• Provide first and second level end user IT support for simple to complex technology
• Troubleshooting and fixing system, network, equipment and cabling issues
• Providing end-user training on applications/new systems or equipment
• Performing upgrades/changes, support of phone and voicemail systems, and assisting with the backup process and systems
• Maintaining software and hardware inventories for infrastructure equipment and applications
• Create and maintain help desk tickets to document issues and resolutions
• Document and communicate on issues related to enterprise systems and provide recommendations on solutions
• Previous experience in a manufacturing environment is preferred

Education Required:

• Associates Degree in Computer Science or related field
• 5+ years experience providing 2nd level IT support is required
• Technical certifications, such as Cisco, Microsoft, Network+, A+ are preferred

Work Schedule:

Workdays: Monday-Friday

Work Hours: 8am - 5pm OR 9am-6pm

Benefits:

• Health Benefits
• 5% Profit Sharing
• 10 days of PTO

Pay rate: $24-25 per hour

Personnel Resources NEVER charges a fee to their applicants! If you're interested, call our office at 334-794-8722 and submit your resume today!

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Personnel Resources is an Equal Opportunity Employer

Job Type: Full-time

Pay: $24.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off

Experience level:

• 5 years

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Eufaula, AL 36027: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Work Location: In person

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