Job description
Job Description
Provides leadership in planning, organizing, and directing operational initiatives to the various Information Services and Business Function leadership. Identifies and leads areas for process improvement to enhance customer experience. Collaborates and liaisons with Information Services Service Lines and Business Functions to ensure optimal system-wide best practices. Exercises considerable judgement for decision making on complex issues.
Job Responsibility
- Serves as the liaison between a technically-oriented programming staff and a non-technical business staff
- Collaborate across Business and IT teams to understand business and functional requirements, work with the project team to develop implementation plans and execute the plan in alignment with established architectures
- Lead meetings with steering committees, IT leadership teams and project teams
- Provides work guidance over a function including providing input into hiring, training, coaching and leading team members.
- Establishes processes to document and consistently communicate status of work to senior leadership
- Leads process improvement projects
- Exercises considerable judgement for decision making on complex issues
- Performs ad-hoc analyses on an as need basis.
- Recommends, implements and adheres to approved operating goals and objectives. Reports on operational performance, trends and monitors associated corrective action.
- Assists Department Head with annual budget creation (OpEx and CapEx), coordinating creation of budget review packages and tracking actuals against approved plans.
- Assists Department Head with the development, implementation and tracking of departmental goals and strategies.
- Assists Department Head with the creation of executive level presentations.
- Makes recommendations to management on new processes, tools, techniques, or development of new products and services
Job Qualification
- 5-7 years of experience in information systems where team leadership was demonstrated, required.
- 5-7 years of project management experience, preferred.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
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