Senior Administrative Assistant
Job description
The Washington Health Benefit Exchange is a public-private partnership that operates the WAPlanfinder mobile app and Washington Healthplanfinder, the eligibility and enrollment portal used by one in four Washington residents to obtain health and dental coverage. Through Washington Healthplanfinder, individuals and families can compare and enroll in health insurance coverage and gain access to financial help and public programs like Washington Apple Health.
The mission of the Exchange, a state-based marketplace, is to radically improve how Washington residents secure health insurance through innovative and practical solutions, an easy-to-use customer experience, our values of integrity, respect, equity and transparency, and by providing undeniable value to the health care community.
The Exchange is also committed to identify and reach groups at risk for obstacles to access coverage, which includes supporting those who need assistance overcoming barriers to seek, find, and use their health insurance coverage. Specifically, the Exchange is embracing the following equity statement:
Equity is a fundamental pillar to the society we seek to build. The process of advancing toward equity will be disruptive and demands vigilance, dismantling deeply entrenched systems of privilege and oppression. We must focus our efforts on people and places where needs are greatest, especially communities of color, and go beyond remedying a particular inequity to address all determinants of health.
Our goal is that all Washingtonians have full and equal access to opportunities, power and resources to achieve their full potential.
This position provides high level administrative support to the Chief Information Officer (CIO) and Chief Information Security Officer (CISO) which includes managing calendars, coordinating meetings, drafting correspondences, arranging travel, and assisting with inquiries from a variety of individuals. This position has delegated authority to manage and monitor complex tasks assigned by, and on behalf of the CIO and CISO. Additionally, this position will require someone with initiative, leadership, organizational, time management and multi-tasking skills; the ability to change direction in response to a fluctuating work environment; ability to accommodate working styles and perspectives of diverse individuals; ability to prioritize own work and resources to complete projects on time and solve routine problems effectively; the ability to be proactive and work with minimal guidance.
DUTIES AND RESPONSIBILITIES
- Provides high-level confidential and professional support to the CIO and CISO.
- Serves as the executive’s liaison to both outside contacts and internal staff at all levels, including those of a highly confidential or critical nature. Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect executive’s style and organization policy.
- Provides review to critical department deliverables such as IT roadmap, IT strategic plan, executive presentations, etc.
- Creates and modifies processes to improve quality, efficiency, and effectiveness.
- Creates and maintains a bridge for collaborative communication between internal departments, vendors, and sponsors.
- Complete a broad variety of administrative tasks that facilitate the CIO’s ability to effectively lead the department, including assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expense and mileage reports.
- Arrange and handle all logistics for IT Staff meetings and events: schedule meetings, draft agendas, develop, compile, and distribute presentation materials.
- Provides sophisticated calendar management for CIO by prioritizing inquiries, requests, conflicts; providing recommendations to ensure smooth day-to-day operation.
- Periodically expected to participate in recruitments and interviews.
- Supports work in a number of key areas: policy development, compliance, data request processes, risks and data.
- Associate degree in business administration, public administration, or closely allied field AND three years of progressively responsible experience in office/clerical, secretarial, bookkeeping, accounting, or general administrative work. NOTE: Qualifying experience may substitute year for year for education.
- Proficiency with Microsoft Office Software, including Word, Excel, PowerPoint and Outlook and TEAMS.
- Experience managing schedules, coordinating meetings, and making travel arrangements.
- Excellent written and verbal communication skills.
- Ability to prioritize and manage multiple projects simultaneously and follow-through on issues in a timely manner.
- Motivated self-starter with initiative to take independent action and accept responsibility for your actions.
- Ability to maintain high level of confidentiality.
- Creatively and proactively problem solve; must possess the ability to make independent decisions and judgments about work priorities.
- Well organized, flexible, proactive, resourceful and efficient with strong attention to detail.
- Strong interpersonal skills, ability to work with all levels of internal management and staff, as well as outside clients, vendors, diverse populations, stakeholder groups, and customers.
- Exhibit confidence and poise in interactions with individuals at all levels.
Desired:
- Experience in the government, health care and/or IT related field.
APPLICATION INSTRUCTIONS
This position will be open until we find a suitable number of candidates to review. If interested, please submit an application as soon as possible. The Exchange reserves the right to close the recruitment at any time. To apply, please use this URL: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=53289d67-dc11-4b90-8c27-a6b582f696a2&ccId=19000101_000001&jobId=459756&source=CC2&lang=en_US
SALARY INFORMATION
The posted salary is the full salary range. The range of consideration for new hires is from $55,352 to $69,190. Offer will depend on qualifications.
BENEFITS
Take a peek at our benefits package. https://www.wahbexchange.org/content/dam/wahbe-assets/careers/WAHBE%20Benefits%20Package1.pdf (Download PDF reader)
WORKING CONDITIONS
Core business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Travel requirements will be limited to local travel, however there may be occasions were an employee is required to travel and work irregular hours to attend meetings or trainings. Duties of this position require the use of standard office furniture and equipment (e.g. desk, filing cabinet, computer, printer, telephone, fax machine, copy machine, etc.).
The working conditions and physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In alignment with the Governor's proclamation and WAHBE's duty to provide and maintain a safe work environment free of known hazards, to reduce business and community disruption associated with COVID-19 surges, and to reduce the risk to the public we serve, all employees must provide evidence that they have received the COVID-19 vaccination in full as a condition of employment, or have received an approved medical or religious exemption.
SPECIAL REQUIREMENTS
A criminal background screen will be conducted for candidates under final consideration, and if hired, every five years of employment where highly sensitive data is processed or maintained by the position. The result of this background screen must meet the Exchange’s eligibility standards.
OTHER INFORMATION
The above statements are intended to describe the general nature and levels of work being performed. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills of personnel so classified.
This is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
The Washington Health Benefit Exchange is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We participate in E-Verify (Download PDF reader). You can view the Department of Justice's Right to Work poster here (Download PDF reader).
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