Job description

This position is to be a school administrator at Veksler Academy of Music & Dance - one of the largest private music and dance schools in the South Bay Area.

Candidate must be available to work on Mondays - Friday 2pm-9pm, and Saturdays 9am-4pm, and have a reliable car to get to Sunnyvale or Milpitas.

Responsibilities:

• Provide exceptional customer service via phone, text, e-mail, and in person to current and prospective clients.
• Respond to client inquiries, provide information on the school programs.
• Create a welcoming environment for parents and students through adherence to customer service standards.
• Book new lessons, schedule/reschedule existing classes, maintain records and update the database.
• Entering inquiries into database, working with inquiries (phone calls, e-mail).
• Communicating with teachers, staff, and clients.
• Assist with school's music recitals and dance shows, open houses.
• Handle opening and closing of the school.

Skill Requirements:

• Three years + working Front Desk, Reception or Customer Service role.
• Professional phone presentation and quick learning skills.
• Ability to follow directions and complete tasks.
• High detail orientation, multi-tasker.
• Welcoming, outgoing demeanor essential.
• Good team player who collaborates well.
• Experience working with Google Drive and Google sheets preferred.
• No music or dance education experience is required, but it is a plus
• An ability to sell our program, explain the difference between our school and competitors.
• We are looking for someone with a great personality that is a people person.

$25.00 per hour to start. Room for advancement with pay and PTO (paid time off) based on performance.

If you are interested in this position and meet the qualifications, please submit your resume and cover letter to us. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Visit our website at www.veksleracademy.comto learn more about our school.

Start date is immediate. Paid training will be provided.

NO PHONE CALLS OR DROPS IN!

Job Types: Full-time, Part-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Required)

Work Location: In person

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