Job description

Scheduler

Shift: Monday – Friday 8 am to 4:30 pm, no nights, weekends, or holidays

Status: Full time

Location: Mercy LIFE Sharon Hill, Sharon Hill, PA

Incentives: 1st Day Benefits

We are looking for a customer focused and detail-oriented Scheduler to join our Mercy LIFE Sharon Hill team.

Mercy LIFE Sharon Hill is a member of Trinity Health PACE. Our facility ministers exclusively to the elderly through a coordinated care model which provides preventive, primary, acute and long-term care services designed to assist older individuals to live as independently as possible while continuing to live within their community.

What we offer:

· Warm and supportive environment with a truly patient-centered focus

· Competitive salary and benefit package, including 1st Day Benefit coverage and Daily Pay

· Career paths and professional development

· Learn the industry's best, easy-to-use, advanced technology

· Ability to earn incentives through our Employee Referral program

What you will do:

· Coordinates and schedules external appointments for all participants

· Contacts participant/caregivers to remind them of the next day appointments.

· Works closely and communicates with the transportation department, participants, caregivers, and center staff regarding participant schedule.

· Maintains complete and accurate participant schedules, including the amount, frequency, and duration of service that has been identified in the plan of care.

· Notifies appropriate manager when requests for scheduling changes are received that require a physician's order.

· Records all scheduling changes, updates, and deletions on the schedule daily

What you will need:

· High School Diploma or equivalent required. Associate degree preferred.

· Minimum of one (1) year scheduling experience required.

· Medical scheduling experience strongly preferred.

· One (1) year of customer service experience serving as the first point of contact via email/phone/in person strongly preferred.

· Proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic

· knowledge and experience with electronic mail and calendaring system.

· Minimum of one (1) year of documented experience working with a frail or elderly population or if less than one (1) year of experience, must receive appropriate training from the PACE organization on working with a frail or elderly population upon hiring.

· Superior written/verbal communication skills.

· Excellent organizational, problem solving and customer service skills as well as ability to adapt to change and attention to detail.

· Position requires ability to engage in frequent kneeling, crouching, reaching, lifting, sitting, walking, bending and lifting. Must be able to push, pull, move and or lift a minimum of 20 pounds if applicable.

We have an energizing new vision and strategy. Join us and shape the future of healthcare!

Apply now!

Job Type: Full-time

Benefits:

• Adoption assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Pet insurance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Geriatrics
• Primary Care

Schedule:

• Monday to Friday
• No weekends

Experience:

• Scheduling: 1 year (Required)
• Medical scheduling: 1 year (Preferred)

Work Location: In person

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