Job description

Description

General Job Summary: Responsible for pre-certifying tests and procedures.

Essential Job Functions:

• Handle all aspects of scheduling patients’ testing and procedures including insurance pre-authorization.
• Provides patient education per provider protocol.
• Establish and maintain effective working relationships with patients, providers, and co-workers.
• Establish and maintain effective working relationships with external contacts regarding procedures and testing.
• Maintain patient information in an electronic health records and practice management system.
• Answer messages, emails, and/or voice mails in a timely manner.
• Compliance with HIPAA guidelines.
• Performs other duties that may be necessary or in the best interest of the practice.

Requirements

Education/ Experience: High school diploma or equivalent required. Medical certification required and two to five years’ experience as a Medical Assistant preferred. CPR/AED and First Aid Certification preferred.

Other Requirements: Schedules will change as department needs change, including overtime and weekends. Travel as needed.

Performance Requirements: Knowledge of customer service principles and techniques.

Performance Requirements:

Knowledge:

• Knowledge of electronic health records and practice management systems.
• Knowledge of customer service principles and techniques.
• Knowledge of HIPAA guidelines.
• General knowledge of insurance guidelines.

Skills:

• Strong interpersonal skills.
• Strong critical thinking skills.
• Strong customer service skills.
• Strong teamwork skills.

Abilities:

• Ability to project a pleasant and professional image.
• Ability to proactively plan, prioritize, and complete tasks.
• Ability to demonstrate compassion while caring for others
• Ability to analyze situations and respond appropriately.

Equipment Operated: Standard office equipment.

Work Environment: Medical office.

Mental/Physical Requirements: Involves sitting approximately 90 percent of the day. Repetitive data entry.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Have you ever worked for OrthoCincy? If so, please list the dates.
• Have you ever been convicted of a felony or misdemeanor? If so, please explain.
• What is your salary expectation?

Work Location: In person

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