Sales & Customer Service Advocate Full or Part-Time
Full Time
Lewistown, PA
Posted
Job description
Sales & Customer Service Advocate
Full or Part-Time Position Available in Lewistown
Job Description:
As a Sales and Customer Service Advocate for One-Stop Communications, you are the first point of contact with our customers and the face of our company. You will build strong customer relationships based on sincere and authentic interactions and conversations. The expectation is that you will engage our customers in a way that you will make an impression by your genuine interaction and discovery of customer needs. You will make a match by recommending and agreeing with your customer on solutions. You will make a friend by taking the time to teach our customers about the products and services offered by One-Stop Communications.
You will have the opportunity to keep up with the latest technology and news. You will be involved in a detailed and organized process and a company that values continual communication and growth with rapidly changing information. Your sincere desire to connect with people will allow you to meet and exceed any sales goals presented. You are self-motivated but understand that you are connected to a team and support network. When we’re all working together, we can and will be the best of the best.
You will help our customers find solutions that fit their needs with wireless internet, DISH satellite TV, ViaSat satellite internet, security systems, smart home products, and other products and services offered by One-Stop Communications.
As a Sales and Customer Service Advocate for One-Stop Communications, you are the first point of contact with our customers and the face of our company. You will build strong customer relationships based on sincere and authentic interactions and conversations. The expectation is that you will engage our customers in a way that you will make an impression by your genuine interaction and discovery of customer needs. You will make a match by recommending and agreeing with your customer on solutions. You will make a friend by taking the time to teach our customers about the products and services offered by One-Stop Communications.
You will have the opportunity to keep up with the latest technology and news. You will be involved in a detailed and organized process and a company that values continual communication and growth with rapidly changing information. Your sincere desire to connect with people will allow you to meet and exceed any sales goals presented. You are self-motivated but understand that you are connected to a team and support network. When we’re all working together, we can and will be the best of the best.
You will help our customers find solutions that fit their needs with wireless internet, DISH satellite TV, ViaSat satellite internet, security systems, smart home products, and other products and services offered by One-Stop Communications.
Role & Responsibilities:
- Effectively present products and solutions through the course of developing a relationship with our customers.
- Know the administrative aspects of the sale, including, but not limited to, inventory tracking and completing the account set up and tender transactions through the point of sale.Stay up to date with any product, plan pricing, and promotions through continuous communications and self-learning.
- Handle customer situations and make equitable decisions for the customer and the company.
- Perform other duties as assigned by sales management.
- Set an example of high personal and professional conduct for employees and others.Remain open to ever-changing information
The Ideal Candidate:
- Must be age 18 and have obtained a high school diploma or GED.
- Excellent communication and customer service skills
- Ability to problem-solve with patience and a positive perspective
- Thorough understanding of and ability to use industry-specific tool
- Strong customer service and relationship-building skills
- Strong interpersonal and communication skills (verbal and written)
- Strong leadership abilities with an outgoing personality
- Excellent time management and the ability to meet deadlines
- Minimum of one year of retail sales or customer service experience preferred.
- Above and beyond customer service willingness and ability.Must be able to work varied hours.
Our Company: One-Stop Communications seeks to provide the best customer service and best products available. Our employees are our greatest asset, and as such, we know that when our employees are valued, our customers will be valued. We strive to better the communities in which we are involved by encouraging community service by our employees through civic involvement. We give value first. We help other people. We strive to be the best at what we love to do. We establish long-term relationships with everyone. We have fun. And we do that every day. Full-time Benefits include: Up to 40 hours per week and paid overtime Health insurance after 90 days Simple IRA retirement plan Hourly plus commission and bonuses Paid time off Paid holidays Comprehensive training And much more! If you are interested in this position, please complete the employment application. Please do not call our offices regarding any available positions. All calls regarding employment will be directed to complete this application. No interviews will be scheduled until this employment application has been completed. Apply for Employment * Indicates required field Name * First Last Email * Mobile Phone Number * Home Phone Number * Current Address * Line 1 Line 2 City State Zip Code Country What position are you applying for and do you have any interest in any other positions? * Referred by * Desired Salary * Date Available to Start * Are you legally eligible for employment in the United States? * Yes No Previous employer information: Employer Name * Dates Employed * Starting Job Title * Ending Job Title * Starting Salary (annually) * Ending Salary (annually) * Immediate Supervisor & Title * Phone Number * May we contact for a reference? * Yes No Reason for leaving * Summary of work performed * Education Information: Name & Location of High School * # of years completed * Graduate? * Yes No Course of Study * Name & Location of High School * # of years completed * Graduate? * Yes No Course of Study * Name & Location of High School * # of years completed * Graduate? * Yes No Course of Study * Military Information: US Military Branch * Rank * Dates of Service * References - Three people not related to you, whom you have know for one year or more. Name #1 * Phone Number * Years known * Name #2 * Phone Number * Years known * Name #2 * Phone Number * Years known * Additional questions: Do you have reliable transportation to and from work? * Yes No Are you at least 18 years of age? * Yes No Are you willing to submit to a criminal background check? * Yes No Are you willing to submit to a drug screen? * Yes No Are you available to work weekends, evenings and holidays? * Yes No Additional Comments * Upload Resume * Max file size: 20MB Upload Additional Information * Max file size: 20MB I certify that all the information submitted by me on this application is true and complete, and I understand that if any false information, omissions or misrepresentations are discovered, my application may be rejected and if I am employed my employment may be terminated at any time. I authorize investigation of all information contained herein and the references and employers listed above to give you any and all information concerning my previous employment and any pertinent information they may have personal or otherwise, and release One-Stop Communications from all liability for any damage that may result from utilization of such information. I also understand and agree that no representative of One-Stop Communications has any authority to enter into any agreement for employment for any specified period of time or to make any agreement contrary to the foregoing, unless it is in writing and signed by authorized company representative. In consideration of my employment, I agree to conform to the rules and regulations of One-Stop Communications, and I agree that my employment and compensation can be terminated with or without cause with or without notice at any time. I also understand and agree that the terms and conditions of my employment may be changed with or without at any time by One-Stop Communications with or without notice. This waiver does not permit the release or use of disability - related or medical information in a manner prohibited by the Americans with Disabilities Act (ADA) and other relevant federal and state laws. Signature - Type Name * First Last I have read and agree to this disclaimer * Yes No Today's Date * APPLY
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