Job description

Dirty Dog & Meow is dedicated to raising the standards of pet care in San Diego, providing healthy foods, cage-free grooming, self-serve washing facilities and many accessory products. We inspire our team, our customers and communities to provide their pets with the best quality products and services at the most competitive price points. We are looking for future leaders to help us with our mission!

This is your opportunity to build a career with the Dirty Dogs & Meow Team. Submit your resume today and start your tailored journey with a dynamic, fast-growing retail company.

SUMMARY: To assist the Store Manager and Assistant Manager(s) in completing all operational aspects of the store to ensure Dirty Dogs quality standards are met.

DUTIES AND RESPONSIBILITIES:

• Provide excellent customer service
• We are here to “Make Tails Wag”! One way of making this happen is by getting to know each customer and their dog and going above and beyond to ensure that every customer leaves happy.
• Educating customers, Dirty Dogs is much more than just a pet store, it's a healthy dog lifestyle hotspot. As a member of the team you will be expected to educate every customer about proper dog nutrition, great products and our amazing services.
• Increase sales, everyday you will be interacting with customers and you will be expected to increase the total of each customer's purchases by recommending products and services that will improve the life of their furry child. The two ways we do this are cross promoting and suggestive selling.
• Maintain a clean environment. At Dirty Dogs we pride ourselves on the fact that even though we clean Dirty Dogs all day that our stores smell and look great.
• Performs other related duties as assigned by management.
• Opening and closing of the store.
• Checking in quantities of products received with orders.
• Ringing customers out and making grooming appointments.

COMPETENCIES:

• Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Customer Service--Assists with difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Organizational Support--Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand
• Continually required to walk
• Occasionally required to sit
• Continually required to utilize hand and finger dexterity
• Frequently required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
• Frequently required to lift/push/carry items less than 25 pounds and up to 50 pounds
• Occasionally exposure to wet and/or humid conditions (non-weather)
• Occasionally work near moving mechanical parts
• Frequently work around fumes, airborne particles, or toxic chemicals
• Occasionally exposed to outside weather conditions
• Occasionally exposed to extreme heat or cold (non-weather)
• Frequently loud noise (examples: metal can manufacturing, large earth-moving equipment)
• Occasionally very loud noise (example: jack hammer work)Benefits:
• Competitive Pay
• Medical/Dental/Vision/Life
• Deep discounts on a wide variety of products and services
• An expansive network of experienced professionals in the Pet Industry
• Leadership growth and promotional opportunities

Culture:

• We foster an environment that reflects the diversity of our communities to enhance customer experience and benefit our teams
• We behave with integrity; we treat others as we would like to be treated
• We value open and honest communication; team ideas make us BETTER

We are offering part-time positions for Retail Associates who demonstrate:

• High energy, enthusiasm and team effort
• Self-motivation; an eagerness to acquiring production knowledge, building clientele and selling products and services
• Motivational leadership of a group of passionate and energetic Team Members
• Care about living a healthy life and caring for pets
• Ability to lift 50 lbs.
• Access to transportation to work in multiple locations

Dirty Dogs & Meow is an Equal Opportunity Employer. We believe we are best equipped to help our team, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity – unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.'

Locations:

• Hillcrest -Hiring
• Torrey Hills - Hiring
• Del Mar Highlands - Hiring
• Solana Beach - Hiring*
• Carmel Mountain Ranch - Hiring*

*Urgently Hiring

Work Remotely

• No

Job Type: Part-time

Pay: $16.30 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Solana Beach, CA 92075: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

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