Job description

Synoptek
We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic
IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.

Resource Manager
This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.
The goal of the Resource Manager (“RM”) role is to perform resource capacity planning and assignment while ensuring that our staffing models accurately meet the demand of our clients’ requests and project delivery pipeline. The RM will work with the leadership of the teams they manage to ensure project assignments, staffing, and support of the team occurs in a timely manner.

Duties and Responsibilities

• Responsible for project resourcing o Liaison with internal teams and the sales team for visibility of upcoming opportunities and project pipeline o Ensure signed projects have the appropriate teams assigned based on skills, availability, team and client culture, professional development goals o Track all upcoming resourcing needs and open roles o Maintain accurate forecasting on current resource allocations / bookings and upcoming allocations / bookings o Review team utilization, team resourcing requirements, project stage and grade o Provide input to the Talent Acquisition process for future hires

Education

• Bachelor’s degree or higher in business management or related field
• In lieu of an undergraduate degree, the ratio is 1:1 - meaning one year of college equals one year of work experience and vice versa

Experience

• 3+ years of experience in resource management in a similar industry.

Skills/Attributes

• Synoptek core DNA behaviors: o Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses o OwnIT: Shows integrity, innovation, and accountability in completing daily assignments o Results: Solutions focused and driven to resolve conflict quickly and precisely.

Proactively looks for opportunities to contribute to the company’s business goals o Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment

o Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative

Working Conditions
We live by the motto ‘work hard, play hard’ and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.
Work is performed primarily in an office or remote environment. The final location is subject to business need. May be subject to time constraints and tight deadlines. May require occasional travel.

EEO STATEMENT
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.

Job Type: Full-time

Pay: $109,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Irvine, CA 92612: Reliably commute or planning to relocate before starting work (Required)

Experience:

• resource management: 3 years (Preferred)
• Talent acquisition or building teams: 3 years (Preferred)
• Consulting: 1 year (Preferred)
• resource management tools: 1 year (Preferred)
• working in an environment with multiple practices: 1 year (Preferred)

Work Location: Hybrid remote in Irvine, CA 92612

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