The Betty Ann Krahnke Center (BAK), is a short-term emergency shelter for survivors of domestic violence in Montgomery County, MD. Every year, more than five million women are abused, and more than 1,200 women are killed by an intimate partner in the United States. With a 60-bed capacity, BAK is the only emergency safe house in Montgomery County for survivors of intimate partner violence or sexual assault. Provide support and direct assistance in a trauma-informed setting to promote the health, safety and well-being of women and children who are domestic violence survivors.

Responsibilities:

• Provides support and direct assistance to shelter residents to ensure their health and safety, which includes walking the hallways, making sure that children are safe and occupied and bathrooms and common areas are kept clean. Communicates observations and concerns to BAK team and alerts supervisors of serious incidents related to health and safety.
• Communicates clearly when answering calls from the Crisis Center or Abused Persons Program about new admissions. Welcomes new residents to the BAK center, assists with their orientation and intake to the residential facility and provides for immediate needs; also assist with resident admissions and discharges.
• Assists in the provision of nutritious meals and snacks for residents and children per established schedule, and assists residents in meal preparation, set up and clean up.
• Ensures that the facility is clean and in good order, eliciting assistance from residents and other RAs to handle routine household chores. Prepares rooms that have been vacated for new residents and does laundry. Alerts the Residential Services Coordinator of need for repairs or maintenance.
• Coordinate activities and assist residents with daily living tasks and/or concrete service plans, ensuring safety, cleanliness and order in the Center. Be responsive to moment-to-moment resident needs and act as a liaison between the resident and counseling staff.
• Provides transportation for residents to appointments as deemed necessary in program vehicle, or with tokens and taxi vouchers. These may include court, medical appointments, social services, and housing agencies, and to pick up client belongings that were left behind.
• Assists with Child Care duties as requested and with weekly recreational and leisure time activities at the Center. Assists with BAK’s special seasonal events such as the Holiday Store, Summer Camp and Birthday celebrations.
• Reads the current Log at the start of every shift and adds client notes, shift log notes and critical incident reports that are neat, timely and accurate. Assists at Community Meetings to discuss resident concerns and build a sense of community.
• Provides supportive assistance to residents in developing life skills as identified in their service plan. Assists in the sorting, storing and distribution of donations to the center.

Requirements:

• High school degree required, Bachelor’s degree in Social Science, Health and Human Services, Social Work, or counseling field preferred.
• Two years’ experience with mental health/substance abuse required. Domestic Violence/Shelter setting experience is a strong plus.
• Oral fluency in Spanish preferred.
• Must have valid driver’s license with less than three points.

Education

• High School or better