Resident Care Specialist

Full Time
New Albany, IN 47150
$35,568 a year
Posted Today
Job description
No job description available

HOUSING (SE-HOUS-IUSEA)


The Office of Residence Life and Housing creates living-learning environments committed to holistic student development, academic success, and civic engagement. The department strives to provide safe, well-maintained housing facilities that engage students in meaningful discourse and interaction while providing opportunities for personal growth and service to the community. For more information, visit our website.


  • Establishes and maintains a positive residential community that supports and enhances the educational mission of the university through developmental and social programs, personal student contacts, and the fostering of faculty-student interaction. Initiates and fosters student leadership opportunities, personal responsibility, and respect for others.
  • Frequently interacts with students on an individual and group basis; listens to concerns and issues, advises students on programs and initiatives across the university that may help with academic goals and/or student engagement, and recommends resources for students in crisis or facing adversity.
  • Addresses and resolves student behavioral problems within assigned hall(s)/unit(s) and documents and reports incidents to manager, student conduct staff, or law enforcement as appropriate, maintaining confidentiality and university policy and procedures.
  • Coordinates and delegates hall administrative tasks, including room changes, and programming account expenditures.
  • Communicates, interprets, and administers residence hall rules and regulations as well as the student code of conduct and other relevant university policies.
  • Responds to and resolves resident, guest, parent/guardian, and other stakeholder concerns or complaints. Responds to and assists with the management of building-wide emergencies or crisis situations.
  • Provides day-to-day supervision of live-in student staff members and assists with selection, training, and evaluation.
  • May assist with housing application review, housing assignments, and housing reassignments. May assist with hall councils, oversight of student desk operations, and liaising with unit and campus partners.

EDUCATION

Required

  • Bachelor's degree in business or related field
  • Master's degree in higher education student affairs, counseling, or closely related field may be required

WORK EXPERIENCE

Preferred

  • Some experience in student services, higher education, or related field

Combinations of related education and experience may be considered

SKILLS

Required

  • Proficient communication skills
  • Maintains a high degree of professionalism
  • Demonstrates time management and priority setting skills
  • Demonstrates a high commitment to quality
  • Possesses flexibility to work in a fast paced, dynamic environment
  • Seeks to acquire knowledge in area of specialty
  • Demonstrates analytical skills
  • Demonstrates problem solving skills


This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.


This position is a 12-month, full-time, live-in appointment that is responsible for the housing operations of five residential lodges at Indiana University Southeast in New Albany, Indiana. The Residence Life Specialist is charged with creating an atmosphere that promotes student engagement, academic success, personal development, respect for diversity, and a strong sense of community. This position is responsible for conduct and the overall management and implementation of housing department operations including, but not limited to the housing application, contract, assignment, and billing processes for the department.

The university provides a furnished, 2-bedroom apartment as part of the position. This position will be part of an on-call rotation with 2 other staff members, which covers evenings, weekend, and holidays to coordinate emergency response as needed. A flexible work schedule with evening and weekend responsibilities will be required. The position is part of the Student Affairs team and reports to the Director of Residence Life and Housing.


IU Southeast Campus

New Albany, Indiana


$35,568 annually


For full-time staff employees, Indiana University offers a wide array of benefits including:

  • Multiple plan options for medical insurance
  • Dental insurance
  • Health Savings Account with generous IU contribution
  • Life insurance, LTD, and AD&D options
  • Base retirement plan contribution from IU, subject to vesting
  • Additional supplemental retirement plan options
  • Tuition benefit for IU classes
  • 10 paid holidays per year
  • Generous Paid Time Off
  • Paid Parental Leave
  • Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.


Career Level: Core

FLSA: Exempt

Job Function: Student Services

Job Family: Residence Life

Click here to learn more about Indiana University's Job Framework.


Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.


Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.


The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.


Request Support
Telephone: 812-856-1234

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