Job description

Summary

Job Summary

The Registration Specialist II is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department

Job Requirements

Education

Required: High school diploma or equivalent

Experience

Preferred: At least 1-2 years prior registration experience

Skills

Computer and keyboarding experience

Excellent customer service skills and ability to work with the public and co-workers

Ability to multi-task in a fast paced environment

Ability to work with a large number of people/calls daily and covering urgent requests

Knowledge of need for confidentiality

Excellent telephone skills

Licensure/Certification/Registration

CHAA preferred

Additional Information
Job Benefits & Perks!

o Tuition reimbursement up to $1200 per year

o Additional Educational Assistance programs available

o Health/Dental/Vision

o Retirement with employer match

o 20% tuition discount on most classes at Cox College

o On-site Daycare with extended hours, holidays and weekends

o Employee Discount at CoxHealth Fitness Centers

o Pharmacy delivery to your unit

o On-site Employee Health services

o Opportunity to earn referral bonuses of up to $5,000 per hire for certain positions

o 1906 Employee Store

o Cafeteria discount

If you would like more information about job benefits & perks, please feel free to email us @ hr-recruitment@coxhealth.com or visit https://www.coxhealth.com/employees/benefits/

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