CLINICAL NURSE MANAGER MACOMB SURGERY CENTER

UNIT SUMMARY: The Macomb Surgery Center is a freestanding, fast-paced outpatient surgery center that is part of the Troy Beaumont Surgical Services department. The surgeons and patients who come to Macomb know they will receive the highest degree of quality care

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GENERAL SUMMARY:

The Clinical Nurse Manager is an experienced leader responsible for managing assigned areas and services and supervising assigned patient care staff to promote the creation of a center of excellence for staff recruitment and retention and clinical and business outcomes. The Nurse Manager is responsible to ensure safe and effective delivery of patient care and clinical outcomes, compliance with regulatory, administrative, and clinical standards, and policies and procedures.

The Nurse Manager serves as a chief retention and safety officer. He/she ensures that safety and quality standards are upheld by effective use of data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility. The Nurse Manager creates and ensures a desirable, safe work environment that enables the organization to meet or exceed its mission and goals. He/she models the way to foster communication and collaboration with physicians, staff, patients and other departments. Role specific competencies, responsibilities, roles and functions are based on the Professional Practice Model.

This position reports to the Director of Nursing or above.

AREAS OF RESPONSIBILITY:

Under general direction, maintains 24-hour responsibility and accountability for providing leadership and management of a designated patient care unit which promotes quality nursing care, cost-effective use of resources and professional growth for nursing staff. Promotes a Patient Family Centered Care Culture.

ESSENTIAL DUTIES:

1. Manages the Human Resources of the unit to ensure the achievement of Department Goals including employee satisfaction, staff retention, and performance.

2. Assists in the development and maintains operations of the unit within fiscal and productivity guidelines as set forth by annual budgetary process.

3. Demonstrates commitment to clinical quality while focusing on quality clinical outcomes. Mission Compassionate, extraordinary care everyday Vision To be the leading, high-value health care network focused on extraordinary outcomes through education, innovation, and compassion Values Patient & Family Centered Care Our goal is to ensure that patients and their families function as true partners in care and are a driving force behind decisions and activities; partnering to craft and implement patient experience practices that meet patient culture. Our goal is to create a culture where everyone brings their best self to work, is highly engaged, reflects a team-oriented approach, strives for excellence, and treats patients, families and other staff with compassionate, extraordinary care, every day. Beaumont Health Corporate HR 2017 2

4. Collaborates with care management, the medical staff, and the interdisciplinary team to promote smooth, timely, and efficient patient throughput.

5. Ensures consistent Unit Council meetings are led by staff nurses.

6. Maintains materials and resources for staff.

7. Assures all new RN hires attend GN residency class.

8. Meets with all new hires 1:1 in first the week of department orientation; limits preceptors for each new hire and assures preceptor documentation is timely.

9. Develops and achieves annual department goals that support the Mission and Vision.

10. Demonstrates effective leadership and professional development including attendance at leadership development classes.

11. Upholds professional standards of care by demonstrating leadership skills and a high level of clinical knowledge while striving to achieve the system Mission and Vision.

12. Participates in activities that promote good will and/or exposure in the community.

13. Seeks ongoing learning experiences in order to keep current with practice and promote self-growth.

14. Maintains current MI RN licensure and any other VISAs/certifications

15. Demonstrates Customer Focus, Patient Experience, and Patient and Family Centered Care.

16. Ensures and enhances facility, safety, and regulatory outcomes including Joint Commission, CMS, National Patient Safety Goals and compliance to Restraint/Seclusion policies and procedures.

17. Completes all mandatory training/education/competencies required for job classification, along with TB testing.

18. Demonstrates knowledge of chain of command process and initiates as needed.

STANDARD REQUIREMENTS:

1. Supports the Mission, Value and Vision of Beaumont Health (BH). Demonstrates personal commitment through active involvement in the performance improvement process.

2. Supports the Patient and Family-Centered Care (PFCC) model: Treats individuals with dignity and respect Shares complete and unbiased information with patients and their families Encourages and supports patient and family participation in their care Partners and collaborates with patients, families, and team members to ensure an excellent and positive patient experience.

3. Supports and contributes towards the BH culture: Brings best self to work each day Is highly engaged Reflects a team-oriented approach Strives for excellence Beaumont Health Corporate HR 2017 3 Treats patients, families, and co-workers with compassionate, extraordinary care every day

4. Supports and contributes towards the BH Just Culture Environment: Encourage employees to report safety and quality concerns and encourage their participation in redesigning systems and processes to minimize the risks of errors from happening. Just Culture is about creating an environment where employees are encouraged to do the right thing, including reporting safety and quality concerns, so that we do not compromise our values in pursuit of our mission.

5. Exhibits excellent customer service skills and behaviors toward internal and external customers and co-workers. Promotes positive public relations with patients/residents, family members, guests, and others.

6. Supports and participates with all required compliance standards that may be department specific and/or identified by the organizations including in-service training, acceptable attendance, uniform and dress code.

7. Adheres to HIPAA requirements and maintains confidentiality of all data, including patient/resident, employee and operations information.

8. Supports and participates in a collaborative team-oriented environment cooperates and works together with all coworkers, plans and completes job duties, uses appropriate communications in sensitive and emotional situations and follows up as appropriate regarding reported complaints, problems and concerns.

9. Supports, cooperates with and demonstrates safe work practices and attitudes, follows safety rules including universal precautions - reports and prevents/corrects unsafe conditions and behaviors, and participates in organizational and departmental safety programs.

10. Completes all required compliance standards that may be department specific and/or identified by the organization.

11. Maintains current licensure, registration and/or certification, as applicable, at all times.

KEY LEADERSHIP COMPETENCIES:

1. Builds Trust 2. Creates and Communicates Clarity 3. Works Collaboratively and Fosters Teamwork 4. Builds a Cohesive Team 5. Utilizes Strategic Judgment 6. Cultivates a Service-Oriented Culture 7. Creates and Communicates Vision and Strategy 8. Leads Change and Innovation

STANDARD QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Beaumont Health Corporate HR 2017 4 A. Education / Training:

EDUCATION:

Bachelor of Nursing required

WORK EXPERIENCE:

• 24-hour responsibility and accountability.
• Minimum of 3 years of clinical nursing experience.
• Minimum of 1-year formal nursing leadership experience required for external applicants.
• Minimum of 2 years demonstrated informal leadership experience required for internal applicants, may include, but not limited to: Charge Lead Nurse, Charge Nurse responsibilities, leadership on behalf of unit/site/system at Shared Governance Council, etc.
• Certification, Licensure, Registration: RN license in the State of Michigan. Nursing specialty certification required within 1 year.

WORKING CONDITIONS:

A. Physical Effort: Strength-Position requires ability to frequently push/pull up to 30 lb. objects with assist of others, occasional requires ability to lift objects more than 50 lbs. with others, constantly lift objects up to 20 lbs. And frequently lift up to 40 lbs. Manual Dexterity-Position requires incumbent to constantly perform simple motor skills such as standing, walking and simple manipulative skills such as writing.

Position requires incumbent to frequently perform moderately difficult manipulative skills such as positioning patients. Coordination-Position requires incumbent to constantly perform gross body coordination such as walking.

Vision-Frequently perform tasks which require hand-eye coordination such as assisting patients to eat, collections of specimens for transport to lab and tasks which require arm-hand steadiness such as taking patients temps and pulses.

Mobility-Positions requires incumbent to constantly walk and stand; occasionally sit for prolonged periods, frequently bend such as when caring for a patient in bed. Visual Discrimination-Positions requires incumbent to constantly see objects far away as in driving and see close objects such as reading thermometers.

Hearing-Positions requires incumbent to constantly be able to hear normal sound with some background noise as in answering phone/intercom. Occasionally be able to distinguish sound as in equipment alarms.

B. Work Environment: Employee may be: frequently exposed to electro-magnetic radiations as in VDTs. occasionally exposed to hazardous material other than blood, body tissues, or fluids, dust, toxins, cytotoxins, chemical hazardous materials, bodily injuries, loud and/or unpleasant noises, high humidity, electrical hazards, or poisonous substances. infrequently exposed to blood, body tissue, or fluids. seldom exposed to fluctuations in temperature, grease, oil, and radiation. Potential risk of an exposure to hazardous medications or waste materials of hazardous medications.

ABOUT BEAUMONT

Beaumont offers you a world of opportunity throughout Southeast Michigan. With eight hospitals and 155 outpatient sites you’ll have a wide variety of practice settings to choose from. Beaumont has more nationally ranked hospitals in Michigan than any other health system.

We are an Equal Opportunity Employer

Beaumont Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.