Description

ESSENTIAL FUNCTIONS

1. Demonstrates competence in assessing and interpreting nutritional needs of the client and implementing nutritional plans in all programs offered here at The Works Facility. Programs include The Works Weight Management Program, Osteoporosis Prevention, Prenatal, as well as other specialty programs.

a. Completes assessments and re-assessments using pre-determined parameters

b. Assesses and identifies needs for all clients and recommends appropriate action plans for the client to follow per industry standards

c. Writes thorough nutrition notes and uses the appropriate documentation tool to document assessment and care plan

2. Communicates effectively and works cooperatively with others. Has respect for and understanding of other disciplines.

Uses an integrated approach toward client outcomes. Demonstrates competence in communicating appropriate.

nutritional care data with the appropriate members of the client's care team.

a. Maintains pertinent communication with the client's care team in order to improve outcomes.

b. Attends inter-disciplinary meetings as needed.

c. Collaborates with the multi-disciplinary team to increase knowledge and incorporates that knowledge into the nutrition plan of care

d. Participates in work groups or committees.

3. Demonstrates competence in coaching clients and/or significant other on the implementation of their nutrition plan with a wide range of nutritional needs.

a. Individualizes instructions to meet the needs of the client.

b. Provides appropriate written diet information to the client.

4. Demonstrates the ability to reach targeted revenue goals and manage expenses.

a. Responsible for establishing available hours based on targeted goals developed with direct supervisor and the executive director of The Works.

b. Responsible for developing an implementing an effective recruitment program into The Works.

c. Responsible for managing expenses within budgeted profit margins.

d. Develops and maintains an effective schedule for clients. Annual goals will be set with the direct supervisor and/or executive director to determine no-show rate expectations to be met.

5. Act as a resource to The Works employees, members and the community to provide nutritional education as needed

a. Provide educational in-services the members of The Works as needed. Frequency to be determined with direct supervisor.

b. Provide educational in-services to employees of The Works to optimize client outcomes. Frequency to be determined with direct supervisor.

c. Provide educational in-services on services and outcomes of services to the medical community. Frequency to be determined with direct supervisor.

6. To effectively market nutritional services to physicians and the medical community

a. Visit appropriate community service lines to market and promote nutritional services. Frequency to be determined with direct supervisor.

b. Develop marketing materials to support nutritional services in outside locations as determined with direct supervisor.

7. To manage personal time and schedule to effectively meet the needs of the clients and other off-site opportunities that becomes available.

a. Willing to travel as needed to off-site locations in a time efficient way

b. Ability to produce program management reports to direct supervisor and executive manager by specified due dates.

c. Ability to manage client schedule while keeping up with necessary documentation

BEHAVIORAL STANDARDS

TEAMWORK: Participates as an active and contributing member of a team to achieve common goals. Works collaboratively with other team members, shares relevant information and credit for team accomplishments, as appropriate.

a. Responds promptly, courteously and appropriately to requests from others for assistance and/or information. Consistently demonstrates empathy and understands the impact of their work on patients, families and other team members.

b. Actively contributes to a positive work environment through their interactions with others. Gives and receives honest feedback in a non-confrontational manner and influences others with their supportive, enthusiastic and optimistic approach to the team and work environment.

c. Offers possible solutions when addressing a problem or concern. Participates in decision making, utilizing the WDHS Decision Making Model, when appropriate.

INTEGRITY/ACCOUNTABILITY: Builds productive working relationships with internal and external customers, based on honesty, accountability and role modeling.

a. Strives to meet customer expectation by providing consistent, timely and high quality work: meets deadlines, adapts to changes and is respectful of confidentiality.

b. Treats others courteously and professionally at all times.

c. Accepts responsibility for own actions, behaviors and decisions. Actions and speech reflect a commitment to WDHS.

d. Accepts accountability for behavioral choices. Works to advance a Culture of Safety and mutual support. Understands safety risk and occurrence reporting expectations.

EXCELLENCE: Effectively assesses and adjusts to changes in circumstances, resources or environment, using creativity and flexibility.

a. Works in an organized manner and adheres to department operation and service standards.

b. Participates with departmental leadership in achieving (or working toward) results aligned with the Strategic Plan and Triple Aim.

c. Identifies areas for process improvement driven by organizational and customer needs.

d. Takes the initiative to learn higher level skills that enhance the ability to contribute to the department or organization.

RESPECT: Clearly conveys and receives information and ideas in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed and follows up as appropriate. Speaks positively and seeks to understand others. Listens for feedback and engages in dialogue.

a. Uses appropriate body language, non-verbal expressions and tone of voice when interacting with others.

b. Takes the initiative to improve working relationships and foster mutual respect with coworkers and customers. Consistently acts cooperatively and is able to obtain the cooperation of others.

c. Maintains a pleasant, courteous disposition and acknowledges the contribution of others.

CARING: Behaves professionally and supportively when working with or responding to the needs of coworkers and customers. 60%

a. Easily interacts with a diverse workforce. Has an open and cooperative approach when interacting with others and embraces individual differences.

b. Recognizes differing social and cultural standards and adapts accordingly.

c. Maintains safe and respectful workplace by refraining from gossip/rumors, threats, violence, intimidation and other types of disrespectful or harassing behaviors.

COMPLIANCE: Adheres to all organizational policies, procedures, regulatory and statutory rules, acting promptly on all potential discrepancies. Takes effective corrective action and/or informs appropriate individuals that a compliance breach has occurred.

a. HIPAA – Protects the privacy of patient data written, electronically and verbally.

b. Code of Organizational Ethics/Compliance – Understands and adheres to Duty to Comply, Duty to Act in an Ethical Manner, Duty to Participate in Education and Training, Duty to participate in Auditing and Monitoring, duty to Participate in an Investigation and Obligation to Report.

c. Non-Harassment – Maintains safe and secure work environment by refraining from physical violence, threats and intimidation and other types of harassment, verbal and non-verbal.

d. Environment of Care/Infection Control – Performs duties related to providing a safe environment and prevention of control of infection.

e. Organizational Policies and Procedures – Is knowledgeable of, understands and adheres to all applicable departmental and organizational policies and procedures.

f. Safety – Understands safety risk in area and develops plan to ensure employee and patient safety.

Qualifications

• Experience Minimum Required
  • Completed internship
• Experience Preferred/Desired
  • One year of previous experience preferred
• Education Minimum Required
  • BS in nutrition
• Education Preferred/Desired
  • BS with a certification in a specialized area or MS in nutrition
• Special Skills Minimum Required
  • Food Service Systems
• Licensure and/or Certifications Required
  • Licensed Dietitian, Registered Dietician

Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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