Job description

Receptionist/Administrative Assistant will perform clerical work in a Chiropractor’s office. Responsibility includes keeping all patient files organized and maintaining the front office, filing medical records and handling administrative duties. Daily tasks include answering phones, scheduling appointments, updating patient charts, filing insurance claims and running end of day financial reports.

Responsibilities and Duties

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information

Qualifications and Skills

Qualifications:

• Bachelor’s degree in related field of study OR 2 years related experience.
• Experience with coding and insurance claims preferred.

Skills:

• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus.

Job Types: Full-time, Part-time, Internship

Pay: $14.50 - $17.50 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift

Work Location: One location

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