Job description

Finding great people is difficult. But it’s what we do best. We form trusted partnerships with our clients and provide excellent opportunities for candidates, guaranteeing satisfaction for both. Our goal is to treat you as a real person, not just ‘human capital.’ While our product is our people, we aren’t successful if you aren’t successful.

Role Summary

A Quality Supervisor is responsible for managing and implementing the quality assurance and control systems to ensure the proper execution of products and customer satisfaction. Quality supervisors oversees quality technicians and trains them on the latest product standards.
A quality supervisor is responsible for monitoring production, and coordinating the activities of workers who are involved in inspecting materials and ensuring that they meet the quality standards specified by the company.

The Quality Supervisor will be responsible for leading and utilizing quality resources to follow strict adherence to quality and regulatory guidelines. Additionally, this position recommends quality resource requirements, develops, and assists in training employees to meet site quality goals and plans in support of overall corporate operation goals and plans. This position serves as the primary corporate contact for all ISO registrars and auditors.

Performance Expectations
Maintains spoilage and costs, as documented in corporate financial statements, to be less than 1.5% of value of products produced.

In this role, you can expect to have some of these responsibilities:

Quality Supervisory Responsibilities — 55%

• Overall management of the company's quality system
• Works with management team to develop and implement quality objectives and continuous improvement programs
• Create, document, and implement inspection criteria and procedures
• Coordinates the collection and presentation of data on the
• effectiveness of quality systems and quality improvement programs for presentation to management
• Lead resources and systems for inspection, nonconforming material and corrective action processes for all products per specified procedures to insure timely and efficient completion to meet customer requirements
• Lead customer and supplier corrective actions by creating, overseeing and ensuring that the corrective action plan is acted upon and followed
• Effectively utilize quality resources to support the development of processes, product quality plans, failure investigation and continuous improvement effortsWorks with appropriate personnel to develop procedures and document processes
• Responsible for approving or rejecting all procedures or specifications impacting product quality
• Formulates and maintains quality objectives complementary to corporate policies and goals
• Performs quality reviews of manufacturing documentation for compliance with stated requirements, including vendor quality manuals and company quality records

Lean Manufacturing Management Responsibilities — 5%

• Execute specific Lean manufacturing techniques and designs in order to achieve a higher level of quality of products and services in the most economical manner possible
• Develop, implement and present training on Lean’s concepts
• Utilize Kaizen to eliminate waste by streamlining organizing and streamlining work areas and processes
• Implement PDCA (Plan-Do-Check-Act) methodology to eliminate waste and improve customer value
• Establish Lean Manufacturing teams to ensure communication and implementation of Lean ‘s philosophy and expectations
• Track and execute cost reduction policies for process improvement
• Develop measurement systems supporting lean manufacturing concepts
• Lead value stream mapping exercises to determine and record improvement areas

Regulatory — 25%

• Maintain all regulatory programs relevant to the operation of the company, including but not limited to, documentation, training, communications and certifications
• Maintain the records for the Minor Source Operating Permit
• Maintain the records for the Hazardous Chemical Inventory (Tier ll Report)
• Maintain the SDS Index on the network
• Furnish data to Cornerstone Environmental for IDEM permits
• Maintain records for hazardous waste removal
• Maintain records for pest control

Professional Development — 5%

• Attend/participate in workshops, seminars, etc., or research to maintain knowledge of “state-of-the-art” developments in services/products and effective Lean processes

Committee and Group Functions — 10%

• Plan and/or participate in the following ongoing internal committees: Management meetings

Production meetings
Audits

• Design and present training to employees
• Quality Steering Committee

Now that you know what you will be doing, here’s what you need to do it:

Education and Experience

• College degree or equivalent work experience
• 3-5 years’ experience in a quality role within a manufacturing setting, preferably in a print environment
• 1-3 years’ experience in Lean processes such as 5S, Kaizen and six sigma preferred
• Experience with certification and regulatory compliance preferred

Skills and Knowledge

• Must have demonstrated knowledge of quality processes, measuring and test equipment
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Must possess intermediate level of proficiency with word processing, spreadsheets, PowerPoint, and contact management software — enterprise production software experience is helpful
• Must be able to communicate clearly orally and in writing with internal staff, customers, and auditors
• Ability to write reports, business correspondence, and procedure manuals
• Must possess ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume
• Ability to work with and apply mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Additionally, must be able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Adept at problem solving and root cause analysis
• Ability to collaborate and work well with all levels of the company

Equipment Used

• General office equipment
• Computer/PDA’s
• Gauges and test equipment

Physical/Sensory/Cognitive Requirements

Individuals may not pose a direct threat or significant risk to the health and safety of themselves or others. Employee must be able to meet the following requirements with or without reasonable accommodation.

• The employee is regularly required to sit; use hands to finger, handle, or feel objects (computer and machinery); and talk or hear
• Frequently required to walk
• Required to stand; reach; climb or balance; and stoop, kneel, crouch, or crawl
• Vision abilities include close vision, distance vision, depth perception, and ability to adjust focus
• Ability to sit and use computer 2-4 hours per day
• Must be able to travel regionally and on occasions to other states

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently exposed to fumes in the plant
• The noise level in the work environment is usually moderate
• Some business travel will be required for this position

We work with some amazing companies. Still not sure if this opportunity is right for you? Here are a few more reasons our clients trust us:

Quick response to staffing needs.
We get it, time is money. Our clients trust us with part of their people operations to help them staff properly and efficiently.

A full understanding of the requirements for each position.
By listening to what drives our clients’ decision-making process, following a disciplined process of identifying top-quality candidates, and understanding core objectives and position requirements, we’re able to achieve great results.

Focused on customer satisfaction.
We boast a 99% customer satisfaction rating and that’s one of the many reasons why we rarely lose. But our customer in the talent acquisition process is more than the client – it’s you! We strive for you to have the best possible candidate experience.

An opportunity awaits you working with one of our awesome clients. It’s all up to you now, just apply!

Job Type: Full-time

Pay: $60,000.00 - $79,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• South Bend, IN 46601: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Will you now or in the future require sponsorship to work in the U.S.?

Work Location: In person

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