About the Role:

Manage the staff and operations of the quality department to enhance the effectiveness of the organization's quality system and overall product quality. This role supports our NE Arkansas facilities (Jonesboro & Monette).

RESPONSIBILITIES

• To help different improvement teams achieve their full potential and raise the performance of the firm, offer direction and management support.
• To meet productivity targets and reduce customer complaints, scrap, and rework, collaborate with office employees, group leaders, and supervisors.
• To increase overall performance, deepen the organization's awareness of and application of Lean and Continuous Improvement principles.
• Management of quality systems, including reporting on quality metrics and management reviews.
• Process optimization, data analysis, strategic planning, verbal communication, sharing information with others, quality engineering, and complexity management.
• tasked with determining how to improve or support corporate quality or customer requirements at the plant site by identifying needs of the quality management system.

EXPERIENCE

• understanding of measuring and inspection techniques and tools for components and products

• Knowledge of manufactured products

• thorough understanding of ISO 9001- (latest version) Standard

• having third-party certified implementation and maintenance experience with quality systems

• demonstrated expertise in using systematic problem-solving techniques to resolve product and process difficulties

• In process control and problem solving, statistical tools are used and interpreted.

• Applying the principles of Lean and Continuous Improvement to boost performance

• the capacity to manage, guide, and coach people. understanding of industry needs for safety and the environment

**Skills/Requirements**

• Ability to use precision measuring devices, read blueprints, use a computer and MS Office software
• Excellent written and verbal communication skills
• Ability to work in a team-based collaborative environment
• Ability to work in a highly matrixed organization
• Experience in working with global suppliers

You should be proficient in:

• Blueprint Reading
• Quality Inspection Experience
• Quality Control Data Analysis
• Excellent Communication Skills
• Experience in a Manufacturing Environment
• Basic Computer Skills

Machines & technologies you'll use:

• ERP Software
• Quality Control Software

You should be proficient in:

• Quality Control Data Analysis