Job description

Summary

Main responsibilities are to investigate and respond to the more technical customer inquiries, complete packaging and quality control duties, and complete various testing to check for consistent and compliant quality. The Quality Control Inspector ensures that a product design, company procedure, or technical solution meets company, regulatory, and industry standards.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

· Establishes, maintains, and builds relationships with vendors, customers, and internal departments to help facilitate the timely completion of projects

· Communicates to senior management updates on all products under development, and their stage of development

· Provides technical expertise and training to other departments in support of quality department.

· Follows the appropriate steps of the quality control and issue resolution process, including the following:

o Responding to all quality issues reported by Sales via designated product/project management/tracking tools

o Analyzing and troubleshooting defective products or situations

o Coordinates inspection activities, including any required action on inventory and open orders, with various other departments as needed (e.g., quality control, purchasing, engineering and sales) towards resolution of product-related issues

o Develops, reviews and finalizes Corrective Action Reports and coordinates submission to appropriate sales manager and customer to resolve the quality issue at hand

o Works through the issue resolution process until corrective action is taken and validation has been confirmed

· Manages requests for specification changes to existing product to ensure that evaluation, documentation and implementation occurs within established processes and objectives, including the following:

o Responds to all design specification changes, requested by Sales or reported by Supplier, via designated product/project management/tracking tools

o Coordinates review activities with various other departments as needed to ensure that new design specifications are effectively communicated, verified prior to implementation into production, and validated prior to customer delivery

· Updates job knowledge by remaining current on regulations and requirements, reading professional publications, participating in professional organizations, etc., and also takes steps to increase real-world product application knowledge

· Complete periodic water testing, vibration testing, and photometric testing

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

· Associate/Technical degree required; Bachelor preferred

· 2-4+ years of experience in a Quality-related position

Certificates, Licenses, Registrations

Valid Driver’s License required

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence in a pleasant and professional manner. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Math Skills

Ability to perform basic math functions (e.g., add, subtract, multiply, and divide). An understanding of geometry and angles is preferred.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

Skilled at using Outlook, Word, Excel, SmartSheet, and the internet.

Other Qualifications

• Strong customer service skills and a positive attitude
• Ability to perform the physically-demanding duties of the position

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In general, this incumbent will work in an office environment with moderate to low noise levels. From time to time, depending on projects, this incumbent may need to work in the warehouse environment.

Travel

The estimated travel required for this position is 25% with anticipated travel to our Winnsboro, TX location at least one week per month.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Work setting:

• In-person
• Manufacturing facility
• Office
• Warehouse

Ability to commute/relocate:

• Tulsa, OK: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to travel to our Winnsboro, TX location at least one week per month?

Education:

• Associate (Preferred)

Experience:

• Quality Inspection/Control: 2 years (Preferred)

Work Location: In person

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