GENERAL POSITION SUMMARY:

Montgomery County Public Library (MCPL) is seeking a highly motivated, task-oriented and collaborative Program Manager II (Program Manager Human Resources) to provide excellent customer service in all HR related matters while advancing MCPL’s diversity and inclusion initiatives . If you excel in the areas of communication, managing performance, coaching & mentoring staff, recruitment, performance management, labor & employee relations, compensation , customer service and want to work in an innovative and inclusive environment, this is the job for you.

This position will serve and support human resources operations for 21 Library Branches and support over 500 employees. This is a full performance professional human resource expert that will have full technical responsibility for all aspects of the human resources program and operations.

This Program Manager II (Program Manager Human Resources) will liaise with the Office of Human Resources, Occupational Medical Services, MCTime, the Office of Management and Budget, Benefits, ERP team, and others to administer departmental HR activities and initiatives. Responsibilities include consolidating, overseeing all aspects of human resources work for services areas and responsible for administrative processing of tasks and transactions relating to Employment, Compensation, Training, Wage Equity, Orientation and other employee services to support services areas.

About Montgomery County Library System:

MCPL has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1 million diverse customers.

Approximately 500 engaged and passionate staff provide services in 21 library locations and in community engagement using direct outreach and virtual assistance. MCPL is an open, inviting, and vital gateway to the information, ideas and enrichment that strengthens our county. A diverse, highly qualified staff continually assesses community needs and interests to support, encourage and inspire our customers.

MCPL believes in the right of all to learn and to grow. We value intellectual freedom, accountability, quality service, diversity, fairness, professional ethics, integrity of information and respect for our customers, our community, and ourselves. We are a learning organization that functions openly by exploring new ideas and using the collective talent, knowledge, and creativity of employees at all levels.

The Montgomery County Library System is committed to the full inclusion of all qualified individuals. MCPL values diverse perspectives, lived experiences, and cultures. MCPL encourages BIPOC (Black, Indigenous, and people of color), immigrants, women, LGBTQIA+, individuals with disabilities and veterans to apply. As part of this commitment, MCPL provides reasonable accommodations for persons with disabilities to participate in the job application or interview process and/or to perform the essential functions of the position.

Essential Duties/Major Responsibilities:

• Promotes and supports MCPL’s Diversity, Equity and Inclusion values with staff and customers.
• Employment - Perform recruitment efforts; perform salary equity studies, onboard/exit interviews, and other related duties.
• Oversee position management for service areas.
• Responsible for recruiting life cycle for approximately 570 positions for MCPL.
• Compensation - Review position classification process for service areas and wage-equity for job selections to include all job groups for MCPL. This position makes recommendation of the costs and potential budget impacts to the department.
• Manage Merit Process for MCPL. Manages the merit probationary process for all new hires.
• Serves as the Subject Matter Expert Liaison for MCPL when collaborating with OHR Staff Departments.
• Create and organizes procedures, workflows, and processes that support daily performance of MCPL’s Human Resources division.
• Perform other job-related duties as assigned.

The incumbent must possess a thorough understanding of professional personnel principles and knowledge of applicable federal, state, and local employment laws and regulations.

• Managing performance and workplace conduct, coaching and mentoring staff.

• Human Resources Generalist work experience, encompassing the full range of personnel activities, including labor and employee relations, payroll, performance management.

• Experience managing recruitment and hiring of part-time, hourly, temporary, professional staff, and/or contractors.

• Researching, compiling, analyzing and presenting data and/or technical reports.

• Expertise in using Microsoft Office Suite, Oracle, Crystal Reports, or other specialized budget and/or other HR database applications.

• Establishing and maintaining strong professional relationships with internal and external customers and business partners.