Location: Brentwood, Stockton, and Elk Grove, CA. (In-person)

Compensation: $65,000 - $70,000 Annually

Do you have a proven record of accomplishment and a willingness to create a dynamic and engaging workforce through solid administrative and business operations initiatives? At Celebrations Speech Group Inc smooth processes and systems are the key to our success. We are actively looking to add an experienced, highly confident, and personable Practice Manager with excellent organizational skills and a personable disposition to keep things thriving. The ideal candidate must be highly organized, able to multi-task and manage multiple time-sensitive demands, have exceptional interpersonal and communication skills, work across four clinic locations, and support our practice mission. This professional must possess a combination of strategic thinking skills and the ability to drive execution across the organization. You’ll be a strong and reliable support to company operations, maintaining and creating procedures, communication, and safety. Not only will your effects allow us to achieve organizational efficiency, but you will also nurture the pleasant work environment our staff loves. Apply today to join our amazing team!

Objectives of this Role:

• Oversee the patient-centric experience and ensure a personal, friendly experience for anyone coming into our clinics, and maintain complete accessibility in both availability and warmth of character.

• Ensure peak organizational operations and provide preventative measures by identifying issues and threats.
• Implement established policies and procedures, measure outcomes against standards, and improve operational flow when identified.
• Coordinate internal and external resources, and cultivate relationships with vendors.
• Oversee office interactions, responding to requests and questions.
• Improve clinic productivity and revenue cycles.

• Administers office activities and services including the supervision of office staff to achieve maximum productivity and expense control.

Daily and Monthly Responsibilities include:

• Maintain office efficiency including maintaining the appearance of common areas, organizing procedures, handling correspondence, managing filing systems, and overseeing supplies and equipment.

• Oversee the day-to-day activities of the clinics as the main point of contact, keeping the senior leadership team informed of performance with routine and requested reporting.
• Provide direct administrative supports as needed, including scheduling patient appointments, and events, maintaining filing system, mailing and shipping packages, and updating contact database and employee list.
• Manage all aspects of the office’s space/infrastructure planning (moves, adds, and changes to workstations) and provide answers, resources, and solutions as requested.
• Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards
• Counseling any employees struggling in their roles.
• Answering telephone calls and emails from customers and clients and directing them to relevant staff.
• Creating an office budget and ensuring all employees follow it.
• Monitoring office supplies and ordering new stationery, furniture, appliances, and electronics as required.
• Interviewing and training new office employees and organizing their employment paperwork with HR.
• Reporting clinic progress to senior leadership and working with them to improve office operations and procedures.
• Communicating with department leads/heads, relaying important information or policy changes from senior leadership, and implementing incentives to enhance employee productivity.

• Performs other related duties as assigned by management.

Requirements:

• Education: Bachelor's Degree in business administration, health care administration, public health or health information management or related field preferred, or equivalent combination of education and experience.

• Experience: Minimum of two (2) years experience in a multi-faceted business office preferably in a health-care setting, with one (1) year supervisory/management experience preferred.

• Additional Requirements: Experience with computers and healthcare/business software programs.

We care deeply about our staff. We offer competitive compensation and a professional growth plan.

Full-time staff receives:

• Medical, Dental, Vision, Life Insurance and Disability benefits.

• 401K Retirement Plan with Company matching.
• Paid Sick leave.
• Enrollment in Employee Perks Program. Enjoy access to discounted health, fitness, emotional and lifestyle-related services and access to employee assistance programs such as free and confidential counseling, assistance with parenting, senior care, legal, financial, and other matters, available 24/7.including Travel, Childcare, Education, Auto, Home, Tax Prep and more.
• Reimbursement for Continuing Education Units.

• Mileage Reimbursement.

Apply today, and our Talent-Acquisition Team will reach out to you directly!