Job description

POSITION TITLE Key Carrier

DEPARTMENT: Retail Stores

REPORTS TO: Store Manager

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POSITION OBJECTIVE

The Key Carrier (KC) works as part of the leadership team to live out the vision each day with customers, leading by example, and demonstrating memorable experiences every day within the store. In this role, the KC supervises the store team to achieve sales objectives, leads in-store activities, maintains store policy and procedures, and assumes responsibility for the operations and merchandising functions of the store. This key carrier supports great customer experience by modeling service behaviors.

RESPONSIBILITIES

• Develops a rapport with customers and provides attentive service within the store.
• Supervises the sales floor, ensuring that selling zones are covered and meal and breaks provided in accordance with the law.
• Achieve store sales objectives.
• Acts as a mentor to coach employees and offer feedback. Keeping team informed about KPI and sales achievements throughout shifts.
• Fosters a healthy, competitive atmosphere in the store.
• Supervise store associates during shifts to ensure proper store operation.
• Assumes responsibilities for shrink, overall operation, stock, housekeeping, and merchandise presentation within the store.
• Ensures that all merchandise is displayed per company direction. Utilize replenishment checklists to fill in all areas of the store, as needed.

REQUIREMENTS

Experience: 1 - 2 years retail experience preferred.

Education: Equivalent of High School Diploma or GED preferred.

Hours: Must maintain availability that meets the needs of the business and allows for flexibility in scheduling 15-25 hours per week (Max 30 hours - as needed based on business coverage).

Age: Must be 18 or older.

In the role a Key Carrier frequently stands, walks, bends, and reaches. He/she will occasionally climb a ladder, stoop, crouch, kneel, crawl, turn, twist, push, and pull. He/she will handle things such as packages, products, and count money. He/she will frequently use his/her fingers to flex and extend fingers such as running a register.

Standing/Walking

• 90% of the time.

Lifting/Carrying

*

• 80% of objects/cases are under 25 pounds.
• 20% are 25 - 49 pounds.90% of objects/cases are under 25 pounds
• 10% are 25 – 49 pounds.

Communication / Memory Skills

• Ability to communicate by listening/speaking with a customer and taking direction from a supervisor.
• Verbal communications with other team members.
• Able to recall information about the product and promotional sales, helping the customer make the right direction for their needs.

Cleaning/Housekeeping

• Will occasionally work with his/her hands in water, and be exposed to dust, and solvents.
• Will occasionally be exposed to slippery or uneven walking surfaces.
• Will be asked to vacuum, sweep, dust and mop as needed.

Basic Skills

• Basic math calculation skills.
• Must be able to read the print on a product package.
• Must be able to use a monitor and keyboard.

Job Type: Part-time

Benefits:

• Employee discount

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Follow all Covid CDC Guidelines.

Work Location: In person

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