Management Systems International (MSI), a Tetra Tech Company, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is in the fields of monitoring and evaluation; democracy and governance; peace and stability; rule of law and accountability; education; gender and inclusion; strategic communications; and leadership and organizational development. MSI has implemented projects in 90 countries around the world such as Colombia, Indonesia, Jordan, Kenya, Mexico, Nigeria, Pakistan, Syria and Ukraine, and works domestically. We support clients ranging from the U.S. Government (e.g., the U.S. Agency for International Development, U.S. Department of Defense, U.S. Departments of State and Labor, and the Millennium Challenge Corporation) to large bilateral and multilateral donors (e.g., the World Bank and the United Nations Development Program). We also work with national and local governments, nongovernmental organizations (NGOs), think tanks, foundations and universities. For more information, please visit our website at www.msiworldwide.com.

Proposal Summary:
The purpose of the USAID/Bureau for Humanitarian Assistance Humanitarian Assistance Support Contract (BHASC) is to provide operational and administrative support to provide and coordinate humanitarian assistance and maintain 24 hours a day/7 day a week (24/7) response capability. The Bureau for Humanitarian Assistance (BHA) is the lead federal coordinator for international disaster assistance. BHA provides and coordinates U.S. Government (USG) international humanitarian assistance to save lives, alleviate human suffering, and reduce the physical, social and economic impact of rapid and slow-onset disasters by supporting at-risk populations to build stable foundations to withstand humanitarian shocks and stresses. BHA’s mission requires both a streamlined, integrated day-to-day operational capacity to steady-state work, as well as a 24/7 standby response capacity to address emerging humanitarian needs anywhere in the world.

**Please note: Only U.S. Citizens or U.S. permanent residents are eligible for this position**

Position Summary:
The Operations Manager, located in Washington D.C., will be responsible for day-to-day operational and administrative tasks supporting BHASC. The Operations Manager will directly supervise project facilities, security, IT business functions, travel administration and coordination, internal procurement and logistics functions. The Operations Manager will report to the Deputy Program Director.

Responsibilities:

• Ensuring that contract implementation is in accordance with USAID regulations and procedures and the specifications determined in the contract. This will include monitoring contract compliance and procedures and assuring fair and transparent procurement processes, among other things.
• Overseeing the management of project facilities, including the main project office space which will accommodate 1,000 or more staff.
• Overseeing travel administration and coordination for a high-volume of requests to support both U.S. direct hire and contract personnel travel.
• Supporting the BHASC Team in development of procedures, policies, recordkeeping, and duties as required and related to overall operations and administration of the contract.
• Supervising and managing the Operations team, including travel coordination, facilities, IT, and security staff.
• Support the placement and administration of any field-based staff (based in various international locations) on the contract.
• Overseeing the efficient integration of IT business systems across the project team, in coordination with the home office, including all major business systems, knowledge management, back-ups, and piloting and promoting new software tools inside the team.
• Preparing client approval documents, as needed.
• Coordinating other administrative, financial, and contractual matters pertaining to the contract, as needed.