Job description
Position Overview
The Operations Leader is responsible for directing and engaging employees and Team
Leaders in CJ Logistics America Logistics Center to achieve productivity goals. The
Operations Leader will manage Team Leaders and will spend most of the time coaching and
leading the operations team to efficiently and safely achieve production and quality goals.
The role will collaborate with various CJ Logistics teams on implementing initiatives and
coordinating resources to implement solutions and training.
Position Responsibilities
Manage the Workforce Team Leaders
Deliver Performance (including Safety, Quality, Productivity & Customer Requirements)
Drive cost reduction initiatives and continuous improvement activity
Oversee the Workplace Environment
Job Qualifications
Required
Preferred
Personal Qualities
The Operations Leader is responsible for directing and engaging employees and Team
Leaders in CJ Logistics America Logistics Center to achieve productivity goals. The
Operations Leader will manage Team Leaders and will spend most of the time coaching and
leading the operations team to efficiently and safely achieve production and quality goals.
The role will collaborate with various CJ Logistics teams on implementing initiatives and
coordinating resources to implement solutions and training.
Position Responsibilities
- Provide Leadership
- Communicate clear expectations
- Excite and empower the team
- Deliver on our promise to employees
- Collaborate with the Customer Operations and Operations Optimization leaders to
- drive efficiency and consistency
Manage the Workforce Team Leaders
- Train Team Leaders and hold them accountable for performance
- Ensure Team Leaders are observing, training and coaching operations employees to drive performance Conduct regular team meetings
- Walk the floor and create a strong presence in the Logistics Center
- Provide consistent messaging and communications
- Connect employees to CJ Logistics and the Customer’s business objectives
Deliver Performance (including Safety, Quality, Productivity & Customer Requirements)
- Implement action plans to deliver results
- Manage a staffing plan to drive results
- Review employee & shift performance with Team Leaders
Drive cost reduction initiatives and continuous improvement activity
- Support Team Leader efforts to improve operational performance
Oversee the Workplace Environment
- Ensure the building is clean, safe and damage is being addressed and managed
- Troubleshoot problems and remove obstacles so that Team Leaders can properly manage their shift
- Ensure systems are set up appropriately and processes are adhered to, allowing operations employees to be productive
- Manage the environment to ensure throughput and make the system work
- Liaison with O2 and CO functions
Job Qualifications
Required
- Bachelor’s degree
- 3-5 years of experience supervising employees and managing leaders
- Skills in leadership, organization, communication and cross functional teamwork
- Understanding of warehousing operations with experience in a distribution and/or manufacturing environment
- Emphasis on safety is extremely important
Preferred
- Familiarity with MHE
- Familiarity with Microsoft Office applications including Excel and Word
- Familiarity with warehouse management systems or Red Prairie WMS is a plus
Personal Qualities
- Ability shift priorities easily, and multi-task in a highly transactional environment
- Excellent problem solving skills
- Ability to engage with the workforce and leadership teams and create a positive environment and culture
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