Job description

We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. Scheduling, responding to emails with great customer service. Family owned and operated. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

Responsibilities

• Organize office and assist associates in ways that optimize procedures
• Sort and distribute communications in a timely manner
• Schedule, plan meetings, answer client calls
• Superior Customer Service
• Ability to maintain strict confidentiality, strong ethics and business conduct
• Resolve office-related malfunctions and respond to requests or issues
• Coordinate with other departments to ensure compliance with established policies
• Maintain trusting relationships with suppliers, customers and colleagues
• Perform receptionist duties when needed
• Reporting to proper department emails or calls that need to be rerouted

Skills

• Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
• Strong Customer Service Skills
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Quickbooks knowledge would be a plus
• Invoicing clients

Qualifications

• High school diploma or equivalent preferred
• Excellent written, verbal and interpersonal communication skills
• Ability to appropriately respond to and resolve issues with little direction
• Ability to anticipate needs, take initiative, proactively solve problems and use sound judgement
• Strong computer technology skills
• Fluent in English

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Naples, FL 34109: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Administrative Assistants & Receptionists: 1 year (Required)
• Customer service: 2 years (Required)

Work Location: In person

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