Performs a variety of intermediate level clerical and office tasks, requiring specific knowledge of departmental functions and procedures. Clerical assignments may include: the preparation of and calculations for detailed records and statistics; establishing and updating recordkeeping systems; verifying and entering data; editing reports or information; and/or more extensive detailed servicing of the public.

DISTINGUISHING CHARACTERISTICS:
Positions assigned to the Office Assistant II classification are distinguished from Office Assistant I by the greater complexity of clerical assignments; the specific knowledge of departmental functions and procedures required to complete duties and/or by more extensive detailed servicing of the public. Work is performed independently in accordance with established methods, practices and systems.

(Any one position may not include all of the duties listed nor do the listed examples include all tasks which may be found in positions of this class.)

Completes regularly recurring reports; compiles data from varied sources and makes summary reports as required. May involve routine mathematical calculations and tabulations in accordance with established methods.

Establishes, maintains and updates detailed files, records, and logs on computerized and manual recordkeeping systems; verifies data, then enters and edits reports or information; searches files and records for readily identifiable information as directed.

Types and distributes forms, correspondence, reports, contracts, memoranda, statistics and schedules from hand written drafts or notes or verbal instructions by using office machines such as Microsoft Office, excel, scanner, calculator, photocopier and other standard office equipment.

Composes and proofs material to assure proper layout, grammatical composition and inclusion of all pertinent information.

Greets and assists the public, staff and other agencies by phone or in person by providing detailed information as authorized from sources such as published manuals, directories and procedures, calendars of events and staff schedules; refers inquiries/visitors to appropriate department or individual when necessary.

Assists the public by issuing standard and routine licenses and permits, processing or receiving various applications, inspection requests, documents, and forms, and/or scheduling appointments.

Receives, receipts, and records fees received for permits, licensing fees, etc.; performs routine posting of records and balances cash daily.

Records and/or microfilms County documents; indexes and files film and sends duplicate copies to appropriate departments.

Working from specific instructions and procedures, performs various basic bookkeeping functions, posting and balancing assigned portions of records and accounts, such accounts payable and billing information.

Maintains inventory of office supplies and equipment for the unit, processing purchase orders to replenish as necessary.

Sorts and distributes mail according to general knowledge of department activities and programs; may prepare out?going departmental mail.

Schedules appointments and meetings, reserves conference rooms and vehicles; makes travel arrangements as instructed. Notifies staff of itineraries and appointments.

Serves as secretary to boards and committees. Prepares agendas and supporting materials; attends meetings, takes and transcribes minutes; prepares and distributes final minutes and reports.

Receives incoming calls on a multi?line telephone and routes calls to appropriate individuals or departments.

Performs other related duties as assigned.

EDUCATION AND WORK EXPERIENCE:
High school diploma, or G.E.D., and two years of progressively responsible clerical experience; or any combination of education and experience which would provide the applicant with the desired skills, knowledge and ability required to perform the job.

LICENSES, CERTIFICATES & OTHER REQUIREMENTS:
Valid Washington State Driver's License required for some positions.

CAAP Certification by the Washington State Dept. of Licensing required for some positions.

Knowledge of office practices, procedures and equipment.

General knowledge of the functions and procedures of a specific department.

Knowledge of basic math, including the ability to add, subtract, multiply and divide accurately.

Knowledge of and ability to apply business English, composition, grammar, spelling, punctuation, and letter format.

Working knowledge of bookkeeping practices and procedures.

Good oral communications skills to explain policies and procedures and to deal with other employees, agencies and the general public using courtesy, tact and good judgment.

Skill in operating standard office equipment such as Microsoft Office, scanner, calculator and photocopier.

Ability to read, understand, apply and explain County/department policies and procedures.

Ability to work independently, organizing work with a minimum of supervision.

Ability to establish and maintain complex manual and computerized filing and recordkeeping systems.

Ability to work quickly, accurately and thoroughly with close attention to detail to meet deadlines.

Ability to type at level required for specific position.