Job description

Office Assistant/Front Desk

Looking for part time hours with a four day week? Are you an extrovert with a contagious positive vibe? Are you confident in sales positions?

The Office Assistant is our patient's first contact as a representative of our medical practice. We strive to provide first class customer service with patient care as the center of our focus. This is a key role in patient experience from successfully handling new patient cold calls that convert to bookings scheduled to providing royal treatment to patients in office with attention to the details.

Schedule:
Part Time Position: 20-25 hours Monday – Thursday, clinic is located in NW Portland

Days and Hours Required :

Monday 10:30 - 5:30

Tuesday/Thursday 9:00 - 4:00

Wednesday or Friday hours may be added as we expand clinic hours

**You are a multi-tasker extraordinaire who follows instructions impeccably, has a personality that oozes with optimism, possesses the power of Jedi-like anticipation, and displays cat-like reflexes and the efficiency of a Starbucks barista.

The ideal candidate loves to smile, laugh, socialize with patients and make them feel like the only person in the room.***

About Willow Tree Acupuncture and Wellness Clinic:

We are a Chinese Medicine and acupuncture clinic that specializes in women’s health conditions, chronic pain, fertility and pregnancy care. Our mission is to provide the highest quality care with amazing results for our patients, inspiring them to integrate us as a member of their health care team for life.

Our core values are the backbone of our business and guide our hiring process: we strive to be inspiring, in alignment with our patient's goals, accountable for effective care, transparent in costs, disciplined with our methods, and amazing results oriented.

The right candidate will have these core skills:

• Excellent customer service-oriented communication skills
• Sales experience with desire to promote
• Ability to write professional correspondence and create spreadsheets
• Social media and creative skills would be a bonus
• Comfortable collecting payments from patients
• Proficiency with Mac OS, MS Office, Adobe Acrobat - Apple products and computers
• Knowledge of Canva, Hootsuite and MailChimp
• Tech savvy, can trouble shoot printer, internet and Mac issues

Capabilities:

• Be coachable
• Ability to work in a fast-paced environment
• Able to work independently while being a member of a team
• Be a self-starter who can solve problems independently
• Dependable and reliable
• Be proactive by thinking two steps ahead of the next task
• Ability to multi-task and prioritize tasks
• Be detail oriented, loves to organize, efficient, tidy

Education & Experience:
High school diploma or higher
2 years of experience in an office environment preferred

Get more information about our practice at willowtreeclinic (dot) com, and write a short introduction telling us why you would be perfect for this position in your cover letter, or let us know if you would prefer to send a 60 second video and we will send submission instructions. Write MOXA in the subject line so your application will stand out in the emails.

We are looking forward to learning more about you!

If this position caught your eye, send us your résumé!

Thank you!

NO PHONE CALLS

Qualified applicants will be contacted by email, we are not available for phone calls during clinic hours.

***At this time, we are required to follow Oregon Health Authority guidelines for medical offices ***

Physical Requirements:
The employee is required to stand, walk, reach, twist, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit in front of a computer.

Commitment to Diversity:
As an equal opportunity employer Willow Tree Acupuncture and Wellness Clinic recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee discount
• Health savings account
• Paid time off

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
Our clinic follows CDC and Oregon Health Authority Covid safety guidelines for medical offices.

Work Location: In person

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