The National Sales Manager is responsible for directing and overseeing sales policies, objectives and initiatives for the BioPharm business unit. This position is responsible for setting short and long-term sales strategies, evaluating the effectiveness of current sales programs, and recommending product or service enhancements to improve customer satisfaction and sales potential. The National Sales Manager must be familiar with a variety of business concepts, practices and policies. Must gain and maintain extensive experience and judgment to plan and accomplish sales and profitability goals. Additionally, this position is responsible for leading and directing the work of the Regional Sales Managers and understanding what motivates customers to buy and know how to tap into those needs and desires in an effective way.

Essential Job Functions

• Responsible for coaching, teaching, and supervision of assigned personnel.
• Responsible for effective employee relations. Initiates and is proactive with employee coaching and development. Resolves employee issues through identifying problems and resolutions.
• Provide on-site leadership for project team by building and motivating team members to meet project goals while adhering to their responsibilities and project milestones.
• Responsible for the performance management (hiring, development, discipline, termination) of direct reports while collaborating with Human Resources.
• Responsible for building and maintaining business relationships at all levels and organizations.
• Responsive to questions and assist with resolving issues brought forth by the sales staff.
• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations.
• Participate in Open Book Management activities.
• Determines customers' needs and desires by specifying the research needed to obtain market information and analyses; answering questions and requests.
• Oversee national sales, promotions, collections and other activities to achieve sales target.
• Build positive working relationship with existing clients for repeat business.
• Identify and contact potential customers for new business opportunities and new markets.
• Participate in sales conferences, industry meetings, and social networks to represent company’s brand.
• Interact with sales team to develop sales plans and strategies.
• Coordinate with sales team to plan promotional activities, trade shows and special events.
• Assist with preparing annual budgets, schedule expenditures, analyze variances, and initiating corrective actions.
• Provides information for management by preparing short-term and long-term sales forecasts and special reports.
• Develop creative sales technique and tactics to meet business goals.
• Understand client needs and issues and provide appropriate sales solutions in a timely manner.
• Prepare sales contracts, proposals, and reports for management and customers.
• Develop sales presentations as required.
• Obtain product market share to develop sales strategies.
• Maintain sales management and reporting tools to achieve business objectives.
• Coordinate with management to develop sales plan, budget, and schedule.
• Assist with product pricing by utilizing market research data, reviewing production and sales costs, anticipating volume, costing special and customized orders.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
• Up to 60% domestic and international travel is expected.
• Oversees transition of project team members to new projects.
• Ensures lessons learned applied to future efforts.
• Performs other related duties as required and assigned.
• Must have a valid driver’s license.
• Regular, in-person attendance due to necessary teamwork and personal interactive nature of this position.

Knowledge, Skills, Abilities (Competencies)

• Leadership skills to lead, develop, and coach others in a proactive manner.
• Knowledge of principles and procedures for employee selection, development, and training.
• Excellent communication skills both orally and written.
• Interpersonal communication skills with expertise in distilling complicated topics to a broader audience.
• Ability to take initiative to develop new strategies and outside-the-box ideas.
• Ability to work independently or in a team.
• Ability to establish and maintain working relationships with individuals at all levels.
• Ability to efficiently utilize Microsoft Office and knowledge of CRM software and other appropriate software platforms.
• Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment.
• An ability to understand and analyze sales performance metrics.
• Solid customer service attitude with excellent negotiation skills.
• Analytical skills with a problem-solving attitude.

Education and Experience
A Bachelor’s Degree required in area of specialty.
A minimum of five years related experience is required for this position.

We offer quality benefit programs that include:

• Health Insurance
• Life Insurance
• Preventative Dental Insurance
• Vision Insurance
• Accident Insurance
• 401(k)
• Paid Time Off & Holidays
• Flexible Spending Account
• Short Term Disability
• Long Term Disability
• Education Assistance

WORK ENVIRONMENT:
Exposure to conditions, such as: dust, fumes, noise and high-degree varying seasonal temperatures. Machinery with energy sources including electrical, mechanical, hydraulic, pneumatic, chemical, or other energy.

If you are interested in applying and need assistance or have questions, please send an e-mail with your request to cdickerson@muel.com or call 417-575-9474