Member Services Representative
Job description
Responsible for accurately processing financial transactions and being an effective source of information for members: in the lobby, drive-thru window, or by telephone. Provides friendly, professional, confidential, and effective assistance to customers and company associates assuring a positive experience and minimizing wait time. Demonstrate efficiency with financial transactions for checking, savings, and borrowing members: receives funds, posts transactions and pays out funds as requested. Verbally confirm intended transactions with members to assure needs are met and minimize redoing. Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages. Appropriately applying policies.
Job Type: Full-time
Pay: $26,353.60 - $35,048.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Physical setting:
- Office
Schedule:
- Monday to Friday
- Weekend availability
Work Location: Multiple Locations
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