Medical Scheduler

Full Time
Cincinnati, OH 45212
Posted Just posted
Job description

For over 20 years Riverhills Neuroscience has been the region's premier provider of comprehensive neuroscience care by offering a complete diagnosis, education, treatment and rehabilitation services for individuals with the diseases and injuries of the nervous system.
The Pain Management department is hiring a full time Medical Scheduler. This position has the flexibility of work from home.
Job Overview:

  • Schedule appointments for patient visits for all the physicians according to each individual physician's protocol.
  • Review, process and return all scheduling requests in a timely manner.
  • Cancel and reschedule appointments as needed to accommodate the physician's schedule.
  • Accommodate requests from the physician/clinical staff to schedule appointments for emergency cases.
  • Obtain and verify personal, demographic, and financial information for each patient and enter all necessary information into the practice management system.
  • Communicate to patient their financial obligations and/or refer patient to the billing business office.
  • Confirm patient appointments and manage appointment recall.
  • Cover the front desk when needed.
  • All other duties as assigned.

Background and Experience

  • One (1) year of prior health care scheduling experience is preferred.
  • Healthcare experience required.
  • Must be able to work 8:30 am to 5 pm.
  • Experience with an Electronic Medical Record (EMR) and practice management system is preferred.
  • Experience with Microsoft Office is preferred.
  • Ability to speak effectively and present a pleasant, professional demeanor.
  • Sound judgment, maturity, and an ability to establish good rapport with patients, public, and staff.
  • Capacity to deal with severely ill patients.
  • Ability to handle sensitive and confidential information according to policy.
  • Ability to calmly handle multiple tasks at once.
  • Ability to deal with patients and staff with tact and diplomacy. Good interpersonal skills.

Benefits for Full Time Employees:

  • 401k with Profit Sharing and Company Match
  • Medical, Dental, and Vision insurance
  • Long Term and Short Term Disability Insurance
  • Life Insurance
  • Paid Holidays
  • 3+ Weeks of Paid Time Off
  • Continuing Education Reimbursement
  • Uniform Allowance
  • Free Parking

If you are interested in becoming part of a world-class healthcare team, please apply today.
Equal Opportunity/Drug Free Work-place

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Continuing education credits
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Uniform allowance
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

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