Who We Are:

Convoso is a leading provider of omnichannel contact center software. The company was founded on innovation and continues to push boundaries in our industry.

Headquartered in Los Angeles, the company has employees around the globe working both hybrid and remote. The company culture fosters team integrity, positive persistence, and continuous growth. (A heads up - we were awarded as Built In LA's Best Places to Work in 2020, 2021 and 2022!)

With Convoso, the future is bright as we continue to evolve our technology.

The company's foundational product provides the most powerful contact center software available for outbound teams. However, we are expanding our reach by relaunching an advanced version of our conversational AI product. The enhanced capabilities of our Intelligent Virtual Agent (IVA) gives our customers a competitive edge and streamlined productivity by dramatically reducing repetitive tasks. This future forward technology will allow Convoso to grow into new markets across hundreds of use cases.

Convoso is looking for people who are excited about technology and the fast growing, innovative field of IVA and AI. We are a company of motivated team players driving accelerated growth in a supportive, positive culture. We celebrate a diversity of people, ideas, and backgrounds that contribute to one shared community.

Most roles at Convoso function as "hybrid" with some opportunities for travel to in-person business events and company meetings. For remote positions, Convoso's U.S. hiring is open to candidates who are residents of the following states: AZ, CA, CO, CT, FL, GA, IL, IN, MA, NC, NJ, NV, OH, PA, TX, UT.

The Job:

At Convoso, we're constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That's where you come in.

Bring your skills and experience to our dynamic SaaS company as a full time Marketing Designer in a growing Design Team. The Marketing Designer will work closely with the Design Manager to support a variety of projects for the marketing team as well as for other department needs as they arise.

Stepping into this very challenging role will mean stepping into a dynamic environment. There'll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines.

What You'll Be Doing:

• Develop unique, stand-out creative work, in print, web, digital, animation, and still formats
• Perpetuate the Convoso visual brand using the creative direction of marketing collateral and adhere to stylistic guidelines
• Exercise proficiency in the world of design with a curiosity to learn additional skills and methods in supporting creative direction, the design team, and acting as a crucial member of a fast-paced, collaborative team
• Assist in design ideas, document design workflows, and contribute to all manner of graphic and visual production
• Design interactive landing pages and digital ads, and other content for sales and marketing usage to drive lead generation
• Support design requests from various teams in Marketing Dept including: digital, content, video, events, and social
• Manage time appropriately to meet project task deadlines and commitments at a high standard in context of regular interaction and direction from stakeholders

Who You Are:

• Strong professional portfolio showing a variety of design projects
• 2-4 years working professionally as a Visual Designer, Graphic Designer, or similar role
• Works in Adobe Creative Suite – preferably, but not required, more than a working knowledge of Figma, After Effects, and Premiere Pro
• Excellent understanding of fundamental design principles for web, print, digital and video such as typography, composition, color, illustration, animation, or other visual design skills
• Ability to export assets to specifications, including image compression standards
• Attention to detail, with organized work habits and time management
• Receptive to design direction and feedback with flexibility to pivot to apply
• Creative thinker - able to design within guidelines while capable of exploring creative ideas outside apparent parameters when requested
• Strong interpersonal communication skills, including the ability to explain designs and the reasoning behind them
• Self-starter mindset
• Collaborative attitude

Bonus if you have:

• Branding experience. Familiarity with WordPress, Unbounce, Hubspot, Google Suite, Canva, and Asana.
• B2B SaaS experience

Work Perks Worth The Hype:

• Competitive compensation package
• Stock options
• 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
• Affordable Vision plan and optional FSA
• PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
• Your birthday off
• 401k program with generous company match
• No cost Employee Assistance Program and Travel Assistance
• Monthly Gym membership reimbursement
• Monthly credits toward food & beverage
• Company Outings
• On and offsite team building events
• Paid training for departments
• Apple laptop (most roles)
• And a team of highly experienced and kind colleagues!

HQ Office:

• Casual office environment & dress
• Daily catered lunches
• Fully stocked kitchen (Dietary restriction-friendly)
• Happy Hours
• Monthly Massages
• On-site Car Wash
• Free Parking

Your California Privacy Rights:

As a California resident who is an applicant to be an employee of Convoso, you have certain rights under California law with respect to information collected by Convoso in the course and scope of its evaluation of your application. The types of information Convoso collects and your rights with respect to that information are contained in Convoso's privacy policy, which you can review by going to https://www.convoso.com/privacy-policy/.