At Swickard Auto Group, we’re passionate about our customers and using the most innovative, cutting-edge technology to revolutionize the way customers purchase and service their vehicles at our dealers.

Our customers are the reason we’re here. Our culture is defined by a few core principles: We want to be our customers’ favorite place to purchase, lease, or service their vehicle, and we want to be your favorite place to work! We are a hospitality company that happens to be in the automotive industry. We are data-driven, and our aim is to use data to continuously improve our in-store and online experiences with our dealers.

Automotive News ranks Swickard Auto Group as one of the top dealer groups in the US. We are looking for like-minded team members that are laser focused on discovering insights in data to identify ways we can continue improving each interaction with our customers. Swickard’s unique perspective on automotive retail strategy is transforming the automotive industry and we are looking for top-notch individuals to join our fast-growing team.

Job Overview

We are seeking a Loaner Fleet Administrator to help our 20+ dealers manage and improve their loaner fleet utilization, cost recovery, and loaner availability for our customers. Our ideal candidate has experience in accounting, data analytics, and is comfortable with interacting with automotive dealer managers. A knowledge of loaner car programs such as Dealerware, TSD, Logitrac, or other fleet management systems is preferred but not required.

To ensure success, a Loaner Fleet Administrator must show proficiency in analyzing the loaner fleet KPIs and constantly improving the loaner fleet process at each dealer.

Duties and Responsibilities

• Monitor and improve fleet sizes and fleet KPIs across the enterprise and consult with dealers on recommended process steps to improve results.
• Ensure dealers are following established best practices in loaner process by conducting regular check ins.
• Maximize asset potential by managing depreciation, inventory cycling and utilization.
• Facilitate training for new dealer support staff with loaner program software vendor.
• Create process documentation and present new processes to management as needed.
• Travel to select dealers as needed for onsite support. Travel will be less than 15%.
• Align dealer loaner fleet sizes with OEM expected fleet sizes.
• Manage relationship with loaner program software provider by relaying dealer feedback on improving technology and process changes.
• Collaborate with Inventory, Accounting, and Sales teams on regular fleet audits.
• Manage recurring loaner fleet KPIs alerts to dealers and implement new alerts based on feedback.
• Ensure group-wide contracts, policies, and fees remain consistent at each dealer.

Qualifications

• A Bachelor’s degree in Accounting, Business, or related qualification.
• 1-2 years working experience in automotive or similar industry.
• Ability to use Microsoft Excel to analyze data.
• Strong ability to communicate and explain results to others.
• Ability to travel to dealer locations on the west coast as needed.
• Previous experience in the auto industry with fleet management is preferred but not required.

Swickard offers a competitive package - salary and benefits - including but not limited to medical, dental, vision, life and pet insurance, optional disability coverage, paid holidays and vacation time and a 401K plan.

Come join us - be part of an amazing culture that’s transforming the way customers feel about buying or leasing their next vehicle. You’ll be working alongside other talented individuals with the same vision and commitment – together we’ll drive toward a shared goal of giving our customers an exceptional experience. And at Swickard, as an equal opportunity and affirmative action employer, we ensure everyone is welcome and provided an environment to be successful and included. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

To all recruitment agencies: Swickard does not accept agency resumes. Please do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.