Anthem Parkside at Merrill Ranch in Florence, Arizona is a vibrant all ages community offering resort-style living. The 43,000 sq. ft. recreation center features a lap pool with diving boards and a waterpark with waterslides and play structure, state-of-the-art fitness center, full size gymnasium, Kids Zone, classrooms, game room, and seasonal café . Outdoor amenities include pickleball, tennis and basketball courts, pocket parks, large community park with ball fields, playground, splash pad, multipurpose fields and dog parks. There is also an 18-hole golf course and restaurant. The community currently has 2170 homes closed, with an estimated 3,150 homes when completed. The community is currently under developer control.

Primary responsibilities are centered on strategic planning and marketing of all resident programs within an HOA Community. This involves big picture thinking backed by a focus on the tactical aspect of planning events and activities such as: recreational, social, travel, cultural, educational and entertainment.

Position Responsibilities:

• Partners with the Community Manager, Recreation Center Director, and Communications Coordinator to identify, coordinate and market all community events, programs and services.
• Coordinate the development of content and other necessary information related to Association newsletters or other lifestyle public relations and marketing publications as assigned.
• Oversee support staff and facilitators to ensure facilities, events, classes and customer service meets the needs of the residents.
• Provide backup support to the Recreation Center Director and front desk team as needed.
• Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
• Work with residents to assist in the establishment of resident led clubs.
• Secure all entertainment, food, decorations, and items necessary to carryout events while ensuring adherence to all insurance and licensing requirements.
• Follow all local and state regulations for BYOB and Special Event licensing, as well as reporting requirements.
• Actively seek out and secure sponsorship opportunities for events and activities.
• Oversee the operation of the café and retail counter as applicable to ensure adequate staffing, policy and procedure implementation and administration, asset control and required documentation.
• Present the New Resident Orientation twice per month.
• Setup registration and facility reservations for scheduled events, classes, and activities.
• Work within the established Lifestyle budget.
• Attend Board and committee meetings as needed.
• Assess overall success of events through focus groups and evaluations.
• Perform other duties as directed.

Knowledge, Skills and Abilities:

• Ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within an HOA Community.
• Effective and dynamic public speaking skills.
• Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
• Computer proficiency with respect to Microsoft Office Suite, database software, internet and website portals, point of sale system, registration processes, policies and procedures, equipment, material and products, etc.
• Ability to lead people and get results through others.
• Ability to interact and work positively and effectively with staff, volunteers and board members at all levels.
• Ability to organize and manage multiple priorities and meet deadlines.
• Ability to multi-task with frequent interruptions, changes and delays while remaining focused.
• Ability to problem solve exercising good judgment and decision making.
• Ability to manage a budget and meet budgetary goals.
• Ability to adapt and adjust to change.

Physical Demands & Work Environment:

• Position involves sitting, standing, and movement throughout the day.
• Must be able to set up and break down events as needed.
• Utilizing a computer in an office setting.
• Capable of working extended hours, to include evenings, weekends and holidays.

Experience

• 3 year(s): High school diploma or GED and three (3) years of full time, paid, professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events. Must be capable of working a varied schedule of extended hours to include evenings, weekend and holidays based on community events and other needs in accordance with this position. Valid driver’s license and reliable transportation. Current or willing to obtain AZ Food Handlers card.

• 2 year(s): Bachelor’s degree in recreation, hospitality, communication or related field and two (2) years of full time, paid, professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events. Current CPR and AED certification. Prior experience with Homeowner’s Association programs.

Education

• High School or better

• Bachelors or better in Leisure Management or related field

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest