Summary

About the Position: This position is located at US Army Installation Management Command, US Army Garrison Fort Hunter Liggett, Directorate of Emergency Services, Police/Provost Marshall Division, Law Enforcement Branch, Fort Hunter Liggett, California.

We are located on the Central Coast of California between Los Angeles and San Francisco. The nearest towns to Fort Hunter Liggett are King City 26 miles north and Paso Robles 50 miles south.
Learn more about this agency

Overview
Accepting applications

Open & closing dates
05/09/2023 to 05/22/2023

Salary
$57,778 - $75,111 per year Salary includes applicable locality pay.

Pay scale & grade
GS 7

Location
1 vacancy in the following location:

• Fort Hunter Liggett, CA

• Remote job
  No

Telework eligible
No

Travel Required
Occasional travel - The business travel requirement is 5%.

Relocation expenses reimbursed
No

Appointment type
Permanent -

Work schedule
Full-time -

Service
Competitive

Promotion potential
None

Job family (Series)
2151 Dispatching

Supervisory status
No

Security clearance
Not Required

Drug test
No

Announcement number
NCDE232848294724

Control number
724329200

This job is open to

Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.

Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.

Federal employees - Competitive service
Current or former competitive service federal employees.

Individuals with disabilities

Land & base management
Certain current or former term or temporary federal employees of a land or base management agency.

Military spouses

Peace Corps & AmeriCorps Vista

Veterans

Clarification from the agency
See "Who May Apply" in the "Qualifications" section for more information on who is eligible to apply for this position.

Duties

• Receive and evaluate 911 emergency calls and dispatch appropriate fire, police and ambulance services.

• Dispatch appropriate fire, police and ambulance services based on call information.

• Refer non-emergency callers to appropriate civilian and governmental agencies.

• Monitor severe weather reporting system and broadcasting alerts as necessary.

• Monitor closed circuit television and alarms and take appropriate action to address observed activity.

• Retrieve sensitive law enforcement information from computerized databases.

• Distribute and balance the workload among employees assigned to a specific shift.

• Track work progress on a day to day basis.

• Instruct employees on specific tasks and techniques per established procedures.

• Review completed reports.

Requirements

Conditions of Employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

• This position is subject to shift work. The incumbent is required to work an alternate work schedule, which requires an uncommon tour of duty (including nights, weekends and holidays).

• This is a mission essential position and the incumbent is required to work regardless of weather conditions, Force Protection Condition (FPCON) or installation closure and to report to the duty station at the regularly scheduled time.

• The incumbent is responsible for attaining continuing dispatch education requirements through in-service training that is offered locally.

• The incumbent must maintain an overall compliance score of 90 percent, or better, as reviewed by the Advanced Quality Assurance (AQUA) software.

• The work is performed in a highly stressful, restricted office environment. At times work activity will be fast paced with multiple activities requiring attention at the same time.

• The incumbent may be required to wear a uniform.

• This position requires the incumbent to possess and maintain a valid state driver's license.

• See "Additional Information" section for required certifications and training.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

• 30 Percent or More Disabled Veterans
• Current Department of Army Civilian Employees
• Current Department of Defense (DOD) Civilian Employee (non-Army)
• Executive Order (E.O.) 12721
• Interagency Career Transition Assistance Plan
• Land Management Workforce Flexibility Act
• Military Spouses, under Executive Order (E.O.) 13473
• Non-Appropriated Fund Instrumentality (NAFI)
• Non-Department of Defense (DoD) Transfer
• Office of Personnel Management (OPM) Interchange Agreement Eligible
• People with Disabilities, Schedule A
• Postal Service/Peace Corps and Other Unique Authorities
• Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
• Reinstatement
• Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes work that involves emergency service experience which may have been obtained through law enforcement, fire protection, medical service, emergency service dispatcher, or other similar activity. Experience requires the knowledge of law enforcement and fire service terminology, techniques and procedures to dispatch appropriate equipment and apparatus to emergency situations, prioritizing incoming emergency and non-emergency calls, and providing instructions concerning emergency actions such as first aid. Provide instruction to dispatch employees in specific duties and job techniques. Evaluate emergency calls and answering questions of other dispatch employees. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).

You will be evaluated on the basis of your level of competency in the following areas:

• Decision Making
• Interpersonal Skills
• Manages and Organizes Information
• Managing Human Resources
• Technical Competence

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Education
This job does not have an education qualification requirement.

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.

• You will be required to provide proof of U.S. Citizenship.

• One year trial/probationary period may be required.

• Direct deposit of pay is required.

• Newly hired personnel are required to obtain and maintain the following certifications within one year of employment: CPR, Emergency Medical Dispatch System, DoD Hazardous Materials Awareness, DoD Telecommunications I/II, Central Operations Police Suite (COPS), National Crime Information Center (NCIC) and Transaction Information for Management of Enforcement (TIME).

• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.

• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.

• This is a Career Program (CP) 24 - Transportation and Distribution Management position.

• You may claim military spouse preference (MSP).

• Multiple positions may be filled from this announcement.

• If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.

Review our benefits
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc). Please review the following links to see which documents you need to provide to prove your eligibility to apply: Applicant Checklist for Internal/Merit Promotion Announcements.

As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

1. Your resume:

• Your resume may be submitted in any format and must support the specialized experience described in this announcement.

• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

• For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.

• For additional information see: What to include in your resume.

2. Other supporting documents:

• Cover Letter, optional

• Most recent Performance Appraisal, if applicable

• Proof of Eligibility to Apply: Your application must include the documents which prove you are eligible to apply for the vacancy. The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and what document(s) are required to prove you meet the requirements of the authority. You must meet the requirements of at least one of the authorities listed in the Who May Apply section above to receive further consideration.

• Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).

NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.