Language Access Administrator - Central Library
Full Time
Denver, CO
Posted
Job description
About Our Job
The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.
DPL is hiring a Language Access Administrator to help establish an effective and equitable language access framework to support and engage world language speakers with limited English proficiency (LEP) in library programs, services, collections, staffing, training, and overall communications.
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Recommends, develops, and/or modifies procedures, guidelines, standards, and policies to establish a systemwide language access framework including translation and interpretation procedures, goals and objectives and determines changes that need to be made in policies and procedures based on feedback gathered from internal and external stakeholders.
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Conducts comprehensive needs assessments by auditing and evaluating language access to determine if the program is achieving its objectives. Analyzes data, identifies actual and potential problem areas, trends, areas of imbalance, and related factors that impact language access for continuous quality improvement , and prepares comprehensive annual reports of findings including compliance and utilization for leadership.
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Ensures language access operates in compliance with Civil Rights Act Title IV as well as organizational goals and objectives, pertinent laws, rules, and regulations; Monitors federal, state, and/or regional regulatory changes to determine when rules and regulations need to be revised, and advises service providers, community groups, and clients on changes needed to comply.
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Coordinates cross-functional team including representatives from programming, IT, facilities, books and borrowing, and others to align language access efforts and ensure compliance.
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Provides programmatic and technical support to programs and departments in support of relevant grants, presentations, and meetings.
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Identifies and manages Language Access contracts and vendors while liaising with DPL departments as well as other City agencies and Language Access stakeholders
This position currently reports to the Marketing Manager in support of the organization's strategic brand work.
About You
Our ideal candidate has experience with multilingual communications and a demonstrated commitment to equity and language access. They should also be a friendly and professional self motivated, self starter guided by curiosity and action oriented.
Additionally, you have:
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Ability to meet deadlines with keen attention to details and follow through.
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Ability to prioritize and follow up on multiple tasks while meeting short deadlines.
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Knowledge of budgeting principles and practices sufficient to be able to assume budgetary responsibilities as needed.
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Excellent written and oral communication.
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Experience with navigating technology such as Proficiency in Microsoft Office, Google Suite, virtual meeting platforms, online databases and related software programs.
Your time is valuable. Please only apply if you meet the following requirements:
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Bachelors’ degree in Public Administration, Management, Sociology, Psychology, Political Science, or relevant area of expertise
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Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education such as technical training may also be substituted for the minimum experience requirement.
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Three (3) years of professional/technical experience organizing the administrative aspects of a program(s).
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Previous work experience with extensive public contact serving diverse customers; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job described above.
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Demonstrated knowledge and understanding of best practices in organizational diversity, equity, and inclusion, particularly through a racial equity, social impact, and intersectional disability lens.
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Must have bilingual written and verbal proficiency (i.e. Spanish, Vietnamese, Amharic, Arabic, Somali, Chinese, French, etc.)
To be considered for this position, you must upload the following as attachment(s) to the Resume/CV section on the My Experience tab of your job application:
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Resume
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Cover Letter
We anticipate this position to close on 4/8/2023. Please submit an application and a cover letter in order to be considered.
About Everything Else
Job Profile
LA1716 Program Administrator
To view the full job profile including position specifications, physical demands, and probationary period, click
here
.
Position Type
Unlimited
Library Hiring Range
$54,699.00 - $63,588.00
Starting Pay
$54,699 - $63,588
Agency
Denver Public Library
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click
here
for English or
here
for Spanish.
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