Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Include but not limited to:

• System Imaging (using ghost, USB boot, PXE boot, etc.)
• Computer hardware installation/upgrades (including but not limited to memory, hard drives, and NICs)
• Software/OS configurations on various computer and mobile devices
• BIOS configurations and upgrades
• Constant use of AX (Microsoft Dynamics) for order tracking, check in/out, asset information recording, etc
• Asset tagging and asset management
• Communicate and escalate with management on a regular basis in regard to customer orders
• Unpacking, packing, and kitting of hardware and components
• Independently acquire additional skills to maintain technical competencies

• 6 months disassembling and/or assembling computers and configuring Windows operating systems

• Associate degree in Computer Science, IT, Computer systems Networking, Computer Systems Analysis, successful completion of accredited trade school computer training program or relevant work experience required

• Ability to take initiative
• Ability to work independently and in groups depending on project needs
• Proficient in Microsoft Office Word and Outlook
• Effective verbal and written communication
• Ability to explain technical information such as networking information, system errors, and OS configurations in layman’s terms
• Ability to read and interpret technical instructions/manuals, troubleshooting guides, and manufacturer specifications
• Ability to learn additional skills to maintain technical competencies

• Vendor Certs
• HP
• Dell
• Lenovo
• Apple
• Microsoft MCSE/MCSP
• CompTIA A+
• CISCO

• Ability to lift up to 50lbs individually

• The estimated annual pay range for this position is $39,000 - $50,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status