Job description

Banyan Treatment Centers is recruiting a per-diem Intake Coordinator to join our team in Cathedral City, CA!

Schedule Available:

• As needed; to be further discussed in interview.

Banyan Treatment Centers is a leading National addiction and mental health care organization with a full continuum of care, and is Joint Commission Accredited (Gold Seal of Approval). Since our formation, we have grown to be an authority and innovator in the areas of addiction care and mental health treatment serving our communities in 15 locations throughout the United States.

Banyan Treatment Centers offers:

• Opportunity for growth
• CPR Training
• CEUs
• Employee Assistance Program
• Weekly pay-cycle
• Benefits applicable to full-time employees:Medical, Dental, and Vision Insurance

Whole and Term Life Insurance
Short and Long-term Disability Insurance
Paid Time Off
6 Paid Holidays
Retirement Savings Plan

The Intake Coordinator is responsible for taking new clients through the Intake/Admissions process, including welcoming and orienting clients, collecting and verifying all personal information, obtaining signatures on all required forms and documents, verifying insurance information and benefits, and collecting all out-of-pocket payments. In addition, this position has some BHT responsibilities as well. Some of those duties include client transportation, facilitating groups, ensuring clients adhere to program rules, completing 30-minute rounds, and assisting with collecting random UAs.

Primary Responsibilities:

• Monitors SalesForce on a consistent basis to check for pending admissions.
• Creates potential admission files in Kipu.
• Upload VOB, Pre-Admission Screening, demographic information, insurance information, marketer/referral information in Kipu.
• Assists in obtaining necessary consents, identifications, and financial documents needed to admit patient.
• Converts Leads to Admits in SalesForce.
• Updates whiteboard to include travel information, projected bed, patient description, and phone number.
• Assists with intakes, as needed.
• Approaches clients/family members, significant others, and visitors with a respectful caring manner to convey a sense of concern and warmth.
• Maintains updated competencies required to perform client assessments
• Assists with coordinating travel with BHT supervisors.

Qualifications:

• Associates Degree and/or meets experience requirements.
• 1-2 years work experience in the field of substance abuse and/or mental health, preferred.
• Experience with KIPU EMR preferred
• Strong customer service skills
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Familiar with community resources

If you are interested in learning more about the position and potentially joining our dedicated team in a new capacity, “Apply Now.”

EOE

Ability to commute/relocate:

• Cathedral City, CA 92234: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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