Job description

At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships and making dreams come true.

All current BankPlus employees have a performance rating of Outstanding or High-Performing to be eligible to post for a position.

General Position Scope:
The Insurance Specialist is responsible reviewing and processing insurance policies on real estate secured loan to ensure policy requirements are met, files are properly documented, and insurance reports and other related issues are handled efficiently to ensure compliance with bank policy and/or federal and state regulations.

Duties and Responsibilities:
Review and process all policies received electronically and via mail.

Review, process, distribute and generate daily, weekly and monthly reports.

Research core and vendor system to verify pertinent collateral and policy information.

Ensure accurate calculation of required insurance coverage based on federal guidelines.

Ensure efficiency in routing policies to vendor.

Answer inquiries from branch personnel, vendor and agents.

Maintain high level of cooperation with branch personnel and vendor to ensure accurate and efficient operations and service.

Enter required policy data into core system.

Generate and distribute reports based on information provided by vendor.

Load and clear insurance tracking exceptions.

Review insurance tracking system and imaging system to ensure accuracy in loan and policy documentation.

Process invoices and/or billing registers received from insurance and flood vendor.

Ensure efficient processing of all claims and refunds received.

Work closely with Escrow Specialist, Compliance and Special Assets

Maintain a thorough knowledge of Bank products, services, policies, procedures and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank’s standard of Conduct.

Other duties as assigned.

Participation in the bank’s High-Performance Rewards Connections program.

Make referrals to the Mortgage Center and Wealth Management.

Position Requirements:
Bachelor’s Degree preferred or two or more years of banking loan document or insurance experience

Must be proficient with Microsoft Office Suite, to include Excel, Word, and Outlook

Ability to prioritize daily workload while performing multiple tasks.

Strong data entry, organization and math skills

Excellent verbal and written communication skills

Ability to make difficult decisions and handle multiple tasks

Strong Organization and Interpersonal Skills

Attention to Detail

Work outside of regular business hours, as deemed necessary

BankPlus is an Equal Opportunity Employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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