Job description
**Xtend offers competitive benefits including Medical/Dental/Vision, Generous Paid Time Off/Paid Holidays/Tuition Reimbursement/401k plan plus Employer Match/Professional Development***
ABOUT US:
Xtend Healthcare is 100% focused on healthcare. Our expertise includes customer service solutions for both private sector healthcare providers and public health authorities. By joining forces with Navient, a leading provider of business processing solutions, Xtend brings efficiencies to the healthcare space that have been honed and optimized in the financial services sector. Today, we have more than 3,200 revenue cycle and public health professionals located in three service centers (Nashville, TN; Muncie, IN; and Irving, TX), co-located with customers nationwide, and with our partner organizations offshore.
THIS POSITION IS REMOTE IN HAWAII OR SIMILAR TIME ZONE (WITHIN 2 HOURS).
Xtend Healthcare is looking for an Insurance Specialist II who will be responsible for review and resolution of outstanding insurance balances on hospital or physician patient accounts. The Insurance Specialist will be required to have flexibility to learning and comprehending complex hospital systems and keen analytical skills to evaluate appropriate next steps to bring aged account receivables to resolution. The Insurance Specialist will be responsible to ensure cash recovery goals are met and assigned hospital receivables are appropriately addressed according to company, client, and federal guidelines.
JOB SUMMARY:
1. Effectively manages assigned insurance receivables to achieve business line expectations.
2. Perform account research and route accounts through appropriate client workflows.
3. Ensure all accounts are worked within client standards and Federal Regulations.
4. Maintain continuing education, training in industry career development.
MINIMUM REQUIREMENTS:
- High school Diploma (additional equivalent experience above the required minimum may substitute for the required level of education)
- 1 year experience in a hospital account receivables and billing environment (additional equivalent education above the required minimum may substitute for the required level of experience)
- Excellent oral and written communication skills
- Basic computer skills
- Familiar with widely used patient accounting software
PREFERRED QUALIFICATIONS:
- Organization, planning and prioritizing
- Communication skills
- Data management
- Attention to detail and accuracy
- Problem-solving
- Adaptability and flexibility
- Possess excellent reading and writing skills
- Strong Computer skills
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