Job description
React Health is a fast paced, growth oriented, manufacturer and distributor of medical equipment serving the respiratory, sleep and cardiology patients, caregivers, physicians, and providers. React Health sells and supports its product and services in the acute-care, non-acute and home medical equipment markets. React Health has built a model that combines manufacturing and distribution of products and services to meet the challenges of the undiagnosed as well as those needing therapies after diagnosis in the sleep and respiratory population.
React Health is seeking a talented and ambitious Inside Sales, Account Managerto further strengthen our team. We’re a fully integrated supplier and distributor, offering a full line of respiratory products: ventilators, CPAPs, BiPaps, oxygenconcentrators, home sleep testing devices.The right candidate will have existing medical sales industry contacts and experience in building relationships with the medical industryaccounts. This position is responsible for promoting sales growth and customer satisfaction: all while communicating and supporting the Company’s mission, vision, and core values. You will serve as a leader in developing new business by identifying potential customers, while growing an existing book of business.
ROLE AND RESPONSIBILITIES:
- Serve as inside sales contact that is responsible for development and management of home medical equipmentcompany relationships
- Expand sales by increasing business with existing accounts and developing new businessby phone and video calls.
- Contact accounts in conjunction with company marketing and objectives.
- Responsible for understanding current terms and programs for specific customers and special promotions
- Oversee customer service responsibilities for accounts, working with support staff to ensure quality service for customer base
- Maintain CRM database to include customer information, follow-up correspondence, copies of correspondence to account, and sales analyses.
- Increase knowledge of our products, and industry as well as the activities and products of our competitors
- Responsible for the delivery of internal targets with focus on profitable growth
- Negotiate trading terms, pricing, and cost increases where relevant
- Collaborate with internal teams with focus on account specific objectives
- Provide clear internal and external analysis of reports with focus on performance measures
- Manage customer expectations and contribute to a high level of customer satisfaction
- Support or facilitate resolution of client concerns•Achieves assigned sales quota in designated accounts
- Performs other duties as assigned
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