Job description

• Conducting market research to identify new trends in the industry or among competitors.
• Analyzing website data to determine the most popular products or factors that may influence customers’ buying behavior.
• Maintaining relationships with suppliers to ensure products are delivered on time and meet quality standards.
• Managing stock by arranging returns, refunds, and exchanges where appropriate.
• Communicating with customers regarding order status, delivery dates, and delivery tracking numbers.
• Tracking analytics and optimizing marketing campaigns
• Generating reports on campaigns
• Implementing and refining SEO strategies
• Managing social media platforms
• Researching new marketing trends
• Updating e-commerce shop websites
• Developing, monitoring, writing, and updating content for e-commerce websites/portals
• Taking responsibility for the day-to-day management of the business in defined accounts.
• Developing standards, systems, and best practices for the creation, distribution, support, and placement of new products.
• Working with product management, sales, graphics, and other relevant departments to ensure content updates for accounts assigned for distribution on e-commerce platforms.
• Possessing a full understanding of best practices in SEO, pricing, media assets, inventory, and/or pre-orders.
• Multitasking, prioritizing, and successfully managing multiple deadlines simultaneously, while maintaining attention to detail.
• Using spreadsheets or Excel (pivot tables, vlookups, etc.)
• Making use of web analytics to stay organized and track changes in product sales and identify opportunities for improvement.
• Reviewing landing pages, product information, payment options, and any other relevant systems associated with the website to ensure they are visually appealing, accurate, and easy to use.
• Assisting in making decisions on promotions such as discounted offers and bundles available.
• Ensuring that payment options and promotional tabs are set up correctly.
• Working with relevant stakeholders to ensure the roll-out of changes to the site.
• Checking and uploading customer feedback on products.
• Monitoring site traffic and customer feedback to assess response to site updates.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Maumee, OH: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 2 years (Preferred)

Work Location: One location

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